Williams Collision Center

4.9 (2,958reviews)
99%
5701 E Independence Blvd,  Charlotte,  NC  28212

In operation 40 years.

We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,958)

Likely to Recommend

Repair Quality

Thx so much Crystal she was a greatest person I ever mad God bless you all 🙏👍👍

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My Experience

The best people.

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Returned Clean

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Truly the best experience! I would 100% go back to them. A 10/10 experience

Customer Service

The front desk was amazing and so was Mike!

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My Experience

From start to finish, the best experience you could imagine. Excellence, integrity, professional, calming, great communication every step of the way. Shout out to Mike and Marie!!!!

My Experience

My Experience

Williams customer service was refreshingly, good. They took care of the insurance, communicated updates, and provided a clean Subaru rental. I was very satisfied.

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Already recommended yall out today!

Repair Quality

Mike at Williams Collision Center was absolutely amazing, this was the best car related experience I’ve ever had and the car repair was phenomenal. Maria at the front desk and the repair team was extremely personable, professional, and efficient, and they handled insurance flawlessly. I would highly recommend to anyone looking to get their car fixed regardless of make or model

Customer Service

Amazing both Maria and Mike were incredible

Returned Clean

My Experience

Car was repaired and ready to go one day early. Very much appreciated.

My Experience

Best experience ever! Actually looked at buying a second Subaru today because this shop and the dealership are the best

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My Experience

Mike and his crew did a great job. Couldn't be any happier.

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Overall, they did a great job and communicated well. However, I believe their price was very high for the work completed; it was double what the adjuster calculated. It's incredible how a small crash resulted in such a large expense. Cars can’t be repaired anymore; they are now considered disposable. I hope they reassess their pricing to make car repairs more affordable.

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Returned Clean

Likely to Recommend

Repair Quality

Superior service from the moment Williams became involved in. Execution of repair work is flawless and not distinguishable from surrounding areas. Although their dealership is unrelated to the luxury brand of my car, it made no difference in the outcome. Thank for the pleasant experience.

Customer Service

Returned Clean