Williams Collision Center
In operation 40 years.
We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good service & I would use you again. Thank you Bill Thompson
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are very happy with our experience at Folgers. The woman who greeted me at the front door was so pleasant and courteous . Mike Fletcher was so kind and respectful and made sure we understood the process. After meeting with him on Monday for the estimate, I didn't bother taking the time for a second estimate. I knew I was in the right place! The technicians did a great job and the interior of the car was kept clean despite all the truck went through for the repairs. The daily phone calls and text updates were very appreciated. Thank you all so much for your hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
mike fletcher did a great job keeping me posted as to our truck repair. Couldn't be more pleased.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Still some scratches on hood.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Car not ready on original date advised. It would be nice if someone went with you to your car and made sure were satisfied with repairs instead of just taking your deductible and handing you your keys. Did have to return to shop afterwards for small scratches on handle
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks brand new. Job well done. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I recommend to everyone. As a matter of fact, I have a dent in the door & plan to bring it to you as soon as I save money for it.
Repair Quality - 5.0/5.0 -
Excellent, please keep up the great work!
Customer Service - 5.0/5.0 -
Amanda Miller is your "Jack of all trades" she was excellent in all departments that she handles. Keep up the great work. She deserves a raise or some kind of reward.
Returned Clean
My Experience - 5.0/5.0 -
Amanda was super easy to work with as was Crystal at the front desk. Pleased with the repair, communication and thank you for the loaner car..
My Experience - 5.0/5.0 -
IT IS JUST LIKE YOU SAID A JOB WELL DONE. VERY PLEASED
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Amanda was fantastic and kept me updated every step of the way.
My Experience - 5.0/5.0 -
Folger Collision Center did an awesome repair on my vehicle. Amanda Miller, the Estimator was superb in her professionalism and she got the job done! Folger Collision Center has definitely left a great impression, and I will remember you for future services and will make sure I tell others. Thank you, Thank you, and Thank you!