Williams Collision Center

4.9 (2,942reviews)
99%
5701 E Independence Blvd,  Charlotte,  NC  28212

In operation 40 years.

We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,942)

My Experience

Great communications and quality work !

Likely to Recommend

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Excellent service

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My Experience

Every one was very nice and very professional, both in personal interactions and in repair. Plus the repairs were performed quickly. Communication was excellent . Jim Matthews

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Could not have been better

Repair Quality

Very helpful & professional

Customer Service

Excellent communications, customer friendly

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Communication issues

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My Experience

My Experience

Work is done well. All employees were courteous and friendly.

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My Experience

Keeping me informed on what was going on the work is excellent

My Experience

From the first phone call and email to the last , EXCELLENT service! Normally I am paranoid about auto repair shops but Folger has changed that . Our Explorer looks great and everything this far seems to be in good condition. Thank you , Fleece and Kali

My Experience

Amanda was wonderful! She really made me feel like my car was in great hands. The service I received was spectacular I felt like I was the only customer. Text reminders were not excessive and I did appreciate the updates with real time estimate for my vehicles completion. I was recommended by another valued customer Rosalind Flemming and will also recommend this location to others. I appreciate Folger's taking care of me with the loaner vehicle and my car which looks great again. Thank you!

Likely to Recommend

very!!! will not go anywhere else

Repair Quality

amanda was great!

Customer Service

amanda kept me unformed followed up with phone calls

Returned Clean

My Experience

Folger's Collision Center kept us informed of the progress of the repair. The associates were professional. The repair work was excellent

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My Experience

Completely comfortable with the service that was given.

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Returned Clean