Williams Collision Center

4.9 (2,933reviews)
99%
5701 E Independence Blvd,  Charlotte,  NC  28212

In operation 40 years.

We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,933)

My Experience

Michael was fantastic. Appreciate his communication and speed.

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Crystal and staff have generated satisfactory results on repairing my BMW. It's definitely a recommend establishment for others to experience a brilliant journey. Greatly appreciate to Crystal and the crew as well.

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to everyone

Repair Quality

When I received the car it was literally like new-perfect paint matching and body work, and the interior detailing had friends and family asking days afterward if I had gotten a new car (also with that new car smell)!

Customer Service

Everyone from estimator Mike Fletcher, the desk receptionist/friendly phone voice, went out of the way to make fixing my car scrapes as painless as possible, including answering my request to make the scratches less visible until I could turn the car in by applying a paint matching pen to the worst scratches.

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I will be recommending Williams Collision to everyone I know!

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Marie & Crystal are literal angels!

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Thank you for making my car look amazing

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My Experience

The craftsmanship and customer service is outstanding! You took a stressful situation and made it easy and seamless. I felt very supported and informed. Thank you very much!!!!

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Best service I have ever had!!!!

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Many thanks for courteous, efficient and professional service.

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Great communication. Quality repairs. Marie was fantastic start to finish.

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My Experience

Very pleased with car repair and total cleanliness.

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Absolutely one of the best customer service and experienced workers ever

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Best customer service ever highly rate can’t say enough good things

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My Experience

Not only did my car look and smell brand new inside and out after the repairs, but also, Marie was absolutely amazing - so kind and professional and made everything easy for me. I’d definitely give her a raise, keep her around! Thank you all!