Williams Collision Center
In operation 40 years.
We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very pleased with car repair and total cleanliness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely one of the best customer service and experienced workers ever
Customer Service - 5.0/5.0 -
Best customer service ever highly rate can’t say enough good things
Returned Clean
My Experience - 5.0/5.0 -
Not only did my car look and smell brand new inside and out after the repairs, but also, Marie was absolutely amazing - so kind and professional and made everything easy for me. I’d definitely give her a raise, keep her around! Thank you all!
My Experience - 5.0/5.0 -
My Williams Collision experience was outstanding. The repairs were accomplished in an extremely professional manner from start to finish.Definitely in keeping with Subaru's high standatds
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding customer service and repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing customer service, kept me very much updated through every step ! . Shout out to Mike and his staff from the receptionist also a big thank you to Marie ! She was so nice . If I could give them more than a 10 i definitely would . I highly recommend them to anyone wanting body work done . I had a deer collision that messed up my bumper and head lights sad to loose my after market lights 😕. But other than that my car feels way better than it has in a long time it feels smoother like the day I took it home with me (: . Was very surprised how good the car looks and feels. I trust them sincerely . I recommend them to all my co workers as well . Thank you Mike and all your staff . I’m very grateful to have in trusted you with my car and finished in a timely manner . THANK YOU like to also add the interior clean didn’t expect it to be spotless but I appreciate that small touch !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent and communication was very helpful. The estimate in Repair time were very convenient. I also like the fact that myBuick is repaired by a certified Buick repair company. Very happy with the outcome.
Customer Service - 5.0/5.0 -
Customer service was perfect
Returned Clean
My Experience - 5.0/5.0 -
Marie at the front desk was so kind and so helpful. She made it so smooth. And Mike the repair guy was so great to talk to and also very helpful. They were both awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yall did great with my car and I appreciate the interior and exterior cleaning so much! Would do business with yall again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was surprised but completely satisfied the way that your shop sent me pictures. Text to keep me updated on the schedule of the work being done to my car. I feel like I was right there in the loop all the time work looked great. I was completely satisfied. Thank you for your excellent work.
Likely to Recommend - 5.0/5.0 -
Really thanks Paul
Repair Quality - 5.0/5.0 -
Thank you for wonderful repair about my Car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Start to finish, the easiest process!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Marie was kind and communicative. My car looks amazing and the turn around was amazing. I love my Subaru, and when I am ready for another one, I'm headed there. Thank you!
Likely to Recommend - 5.0/5.0 -
A friend and colleague of mine recommended Williams to me. Her name is Jessica Sarnicola.
Repair Quality - 5.0/5.0 -
Everything was done professionally from the communication to the actual work that was done on the car.
Customer Service - 5.0/5.0 -
Marie was fantastic...accommodating, funny, kind, and understanding.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend to a friend.
Repair Quality - 5.0/5.0 -
I'm very satisfied with the work done by Williams Collision repair.
Customer Service - 5.0/5.0 -
Ì was very satisfied with the work Williams Collision did for me and i would recommend them for future work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was exceptionally pleased with everyone at Williams Collision from the minute. I walked in to ask for an estimate to the minute. I drove away. They were very courteous and excellent communicators. They also did a bang up job and cleaned my car!
Likely to Recommend - 5.0/5.0 -
I will go back to there with any car
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0 -
Very friendly and great communication I so prompt and also a great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Timely service. Great communication. Appreciated the advice on how to handle insurance.