Williams Collision Center
In operation 40 years.
We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Timely service. Great communication. Appreciated the advice on how to handle insurance.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
All the staff were friendly and professionals especialy miss Mry Proctor who made our repair time very smooth and easy Thank you mary
Likely to Recommend - 5.0/5.0 -
They did a fabulous job! If I ever need work again I’ll be back!
Repair Quality - 5.0/5.0 -
From the front office staff to the repair people it’s been a pretty skippy experience!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They were fast, communicative, and overall just great people to interact with!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Despite the fact that no one likes needing body work, our experience was great. Marie was always super helpful, you got us in quickly, and the car looked great (and was clean!) when we picked it up. We really appreciate your team making this experience less painful.
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Really great service and communication. Particularly Marie.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, good staff!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ha sido un buen trabajo el de mi vehículo y la atención!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They completed the job ahead of schedule and keep me informed of the progress of the job on a regular basis. Very professional and the job was great, I’m happy with the job well done. Happy customer, Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with the shop. Awesome communication. Received my car back cleaner than it was when new.
Customer Service - 5.0/5.0 -
Always great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well and quick with my repair. The staff was so polite and helpful through the whole process. Only thing missing was the exterior car wash 😕
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done job
Customer Service - 5.0/5.0 -
If I could give a score above 10 I would
Returned Clean
My Experience - 5.0/5.0 -
Excellent e periencce
My Experience - 5.0/5.0 -
Communication was really good throughout, easy and informal, just the way it should be...I appreciated the extra attention to detail on the redurbishing, getting done earlier than originally estimated and going above and beyond with the handwash and the detailing after the fact. I baby this car, so to see that no new scratches surfaced while in your hands eased my mind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can’t express enough the kindness, the sincerity, customer service and professionalism I have experienced at Williams Collision during a very difficult time for me. Their understanding and comfort they extended to me was above and beyond and I am so pleased with the beautiful job and Mike and his team did on my Subaru. The girls at the front next were so accommodating and thoughtful. I am just really really happy and thankful. This Subaru Forester 2010 was my Dad’s car and I was really heartbroken when I had my accident he babied this car and blessed me with it when he passed. You all brought this car back to life and back to me. Thank you Thank you Thank❣️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Great customer service but a few issues with the other services that were done to my car. Nothing personal just business.
Repair Quality - 3.5/5.0 -
Everybody that works there is very friendly but I had to come back for some cosmetic work a few times after I picked up my vehicle.
Customer Service - 5.0/5.0 -
This was something I was very pleased with
Returned Clean
My Experience - 5.0/5.0 -
Honestly, there is no feedback I could use for improvement. You have wonderful staff. Great quality work. An awesome waiting room where I could enjoy America’s funniest home videos and my kids enjoyed fresh popcorn. And thank you for making me look like a hero by cleaning my wife’s car - our family will never go anywhere else for bodywork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This is one of the best car/body repair groups I have ever worked with in my life. They are fantastic in every way. Literally - I don’t normally leave reviews, but have made it a point to leave this one. (I even reviewed them on Google as well… Something I haven’t done in years.)