Williams Collision Center

4.9 (2,943reviews)
99%
5701 E Independence Blvd,  Charlotte,  NC  28212

In operation 40 years.

We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,943)

My Experience

I’m very pleased with the bodywork done and the timeframe for completion. My car was sparkling clean when I picked it up!

My Experience

My Experience

What a friendly staff! The receptionist was always so kind and helpful when I called and came in. They did great work and even finished before the expected date.

Likely to Recommend

Repair Quality

Great communication and completed repairs in a timely manner.

Customer Service

Returned Clean

My Experience

Thank you for servicing my Subaru Ascent- after what looked like a small accident, and my rear quarter panel got pretty banged up! The car looks and drives like it is brand new again, thanks for the detailed repair and beautiful matching paint!

My Experience

Your associates made me feel comfortable leaving my car in their care, they were very professional in the office, front office was clean , so far I’m not having any problems driving and it looks great. Thanks

Likely to Recommend

I would recommend your service because my car looks great!

Repair Quality

I’m very satisfied WS repair hadn’t had any issues so far.

Customer Service

Your associates were great. Please let them know that l appreciate them making me feel comfortable because I was scared.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

All good. Professional skilled prompt

Customer Service

EVERY WAS FINE

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks absolutely spectacular! They are fantastic down there helping you with your car!

My Experience

Amazing job. Very professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I can always expect excellent work and excellent customer service. Thank you Mike, Marie and team

Likely to Recommend

Repair Quality

Customer Service

Very professional by explaining what needed to be done to repair my car. Keep me updated and my car was ready as had been stated. Mike Fletcher, Marie and team gave excellent customer service. Thank you?

My Experience

The car looks great. I really appreciate it! I will definitely recommend.

Likely to Recommend

There is no where else I would rather take my car! I will definitely be referring Williams Collision, as well.

Repair Quality

They went above and beyond! My car looks amazing!

Customer Service

Marie was very responsive to any questions or concerns I had!

Returned Clean

Likely to Recommend

Repair Quality

Staff writer as professional, courteous, efficient, and communicative.

Customer Service

Returned Clean

My Experience

Everything went smoothly and the job was great.

Likely to Recommend

Repair Quality

Customer Service

They did a great job and had the car all cleaned up. Highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very communicative and vehicle looked perfect afterwards.

Customer Service

Excellent! Very friendly staff

Returned Clean

My Experience

Front desk people were great and car looks good. Only complaint is that only the front was vacuumed/cleaned. It would have been nice if they had taken a few seconds to vacuum the back seats and not just the front. There was only a yoga mat on the floor so not sure why that couldn’t be done after $3000 in repairs. Also found a few things from my glove box sitting on the passenger floor which was odd. Other than those small things would definitely use again