Williams Collision Center
In operation 40 years.
We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0 -
Right now when I start my car and back up or drive forward the tires are making a weird sound. I have only driven the car a couple of times, so I’m not sure if it will go away, but it seems like maybe with the tire rotation or belt change something may have gone wrong. I am going to drive it for an another week or so to see if it changes. Also when I change gears if I hit the gas it seems like the engine is reving easier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Mirror seems to work like new. Thank you
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Sure, but not for detailing.
Repair Quality - 4.5/5.0 -
All the repair work seems to be fine, although it's only been 2 days and I am not a mechanic. The detailing I paid for out of pocket was quite poor, trash left on the seats, fingerprints on the windows, crumbs in the cupholder. It appears $250 only buys a cursory dashboard wipe. The windshield wasn't even wiped. I have pictures if you like. I would come back for repair work but would recommend against detailing in the future.
Customer Service - 4.5/5.0 -
As before, the repair shop was good but the detailing crew did almost nothing for my $250
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Williams Collision staff is friendly, knowledgeable and very professional.
Customer Service - 5.0/5.0 -
Williams Collision staff is friendly, knowledgeable and very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied thank you for fixing my car and also washing it and shining my tires def was happy about everything
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service thank you
Repair Quality - 5.0/5.0 -
Great customer service and thorough repairs
Customer Service - 5.0/5.0 -
Incredible customer service
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service Communication, super friendly
Likely to Recommend - 5.0/5.0 -
Customer service at this location is the best
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 5.0/5.0 -
No comment thank you
Likely to Recommend - 4.5/5.0 -
No comment
Repair Quality - 4.5/5.0 -
No comment
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service, incredibly helpful staff. Very easy + efficient process. When the rental that I received was dirty and I needed to vacuum, the staff went above + beyond by cleaning my car’s interior prior to me picking it up. Very thoughtful return gesture. My repair looks seamless, thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the fact that Mike kept me updated throughout the process as to timing of completion.