Willis Collision Center

4.8 (4,228reviews)
96%
2121 NW 100th St,  Des Moines,  IA  50325

In operation 78 years.

At Willis Collision Center we strive to provide the Ultimate Guest Experience and treat everyone like a guest in our own home. Repair All Makes and Models, Work with all Insurance Companies I-Car Gold Certified Shop Certifications, Lexus, Jaguar/Land Rover aluminum and structural, Volvo, Infiniti/Nissan, Cadillac CT6, Honda/Acura and Ford aluminum capable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jaguar
Land Rover
Lexus Certified
Nissan
Volvo

Reviews (4,228)

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My Experience

I was very well satisfied with the service and the results. Thank you.

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I already have done that

Repair Quality

I had a perfect experience with the people, the repairs , the leasing of the car, and how beautifully clean my car was returned. almost asked when it was brand new . (sadly Mr. car wash doesn’t do a good job anymore with detail cleaning). I could not have been more satisfied

Customer Service

100% satisfied with everything and especially with how clean my car was returned (((better job done Mr. car wash!!!))))🙏🏼👏🏼

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Communication was great

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I have always been one to take care of my vehicles. Our Lexus ES 300h received a significant “door ding” that apparently happened in a parking lot. I would not have been happy with simply putting a little touch up paint over the ding. Willis was able to do a limited paint repair. I am very pleased with the results. Great service and a timely service and delivery

Customer Service

Great all around customer service. They were able to work with my insurance carrier to everyone’s satisfaction.

Returned Clean

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not sure, I want to recommend them

Repair Quality

Landon Gearhart was ok, I had to call him for any updates, Ryan Hardesty should be replaced, he put everything on Landon who is young and learning, doing well.. i needed to always follow up, call, they didnt upload things correctly with state farm, as State farm is out of network wioth Willis, ( I was surprised how much difficulty this caused me) deductible had to be paid upfront or Ryan was not gonna give me my car, crazy I had another set of keys , thought about just driving away . Ryan customer service gives Willis a bad name to me, and i used to work for Willis , which is why I took my car there.

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I experienced significant challenges with communication and follow-up with first estimator (Brandon). Excellent communication with Dana.

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My Experience

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Friendly, informative and quality auto repair service company

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I all ready have recommended them

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Willis always goes above and beyond no matter what kind of service is needed.

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The service is why I choose Willis -

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