Willis Collision Center

4.8 (4,229reviews)
96%
2121 NW 100th St,  Des Moines,  IA  50325

In operation 78 years.

At Willis Collision Center we strive to provide the Ultimate Guest Experience and treat everyone like a guest in our own home. Repair All Makes and Models, Work with all Insurance Companies I-Car Gold Certified Shop Certifications, Lexus, Jaguar/Land Rover aluminum and structural, Volvo, Infiniti/Nissan, Cadillac CT6, Honda/Acura and Ford aluminum capable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jaguar
Land Rover
Lexus Certified
Nissan
Volvo

Reviews (4,229)

My Experience

Dana did a great job and your body shops job was amazing. Thank you very much and have a great day

Likely to Recommend

Highly recommend

Repair Quality

Dana did a fantastic job keeping me informed and the body shop did an outstanding job. Thank you very much I will highly recommend Willis

Customer Service

Returned Clean

My Experience

Excellent work and timely. Great staff that coordinated the effort.

Likely to Recommend

Repair Quality

Excellent work and the staff really helped get the insurer to work with us.

Customer Service

Returned Clean

Likely to Recommend

Complaint is that car came back with additional dings.

Repair Quality

Repairs were fine but our car came back with several new dings that were not there previously. If they had been there, we would've had them fixed as well.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is the second time the dealership has had my car and did a fantastic job.

Customer Service

The customer service and communication was phenomenal. Landon was helpful throughout the whole process.

Returned Clean

My Experience

Likely to Recommend

Sure, nice guys

Repair Quality

service was good, pleased with the dent removal. It took awhile but Landon stayed in touch.

Customer Service

Good communication but still waiting for a refund check and it’s been about 3 weeks ?

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did great work on my vehicle

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Awesome work as always.

Customer Service

Returned Clean

My Experience

Customer service was excellent. The team repaired the car and had it ready sooner than expected. We’re very grateful.

Likely to Recommend

Repair Quality

Repair finished earlier than anticipated and car looks beautiful.

Customer Service

I know they're busy, but it was difficult sometimes to get a response to an email.

Returned Clean

Likely to Recommend

Repair Quality

Looks good as new, can’t even tell there was ever damage!

Customer Service

Always answer my questions and have me updates when I called

Returned Clean

My Experience

Everything regarding my experience was great. Dana was really good to work with. Very accommodating especially when I needed a loaner as I only have access to one vehicle. I have been purchasing vehicles from Willis for 25 years, would not go anywhere else. From sales to service to collision, you are second to none. I appreciate you and your commitment to your customer. Thank you.

Likely to Recommend

Great work and great people.

Repair Quality

Everything about my recent experience with Willis Collision was great. Dana was wonderful to work with. He was very accommodating and took time to understand my situation.

Customer Service

Customer service was outstanding. Everyone I encountered provided the level of customer service you expect from Willis Automotive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff was very professional and the job was done as committed on time and within the estimate. Very satisfied.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service was excellent all the way thru the process thanks to Brendon. The workmanship was excellent. The follow up having the car cleaned and serviced was a bonus. All in all I am pleased and would highly recommend your collision group. Thanks for asking

Likely to Recommend

Repair Quality

Outstanding customer service and quality work. Couldn’t be happier with the experience.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean