Willis Collision Center

4.8 (4,229reviews)
96%
2121 NW 100th St,  Des Moines,  IA  50325

In operation 78 years.

At Willis Collision Center we strive to provide the Ultimate Guest Experience and treat everyone like a guest in our own home. Repair All Makes and Models, Work with all Insurance Companies I-Car Gold Certified Shop Certifications, Lexus, Jaguar/Land Rover aluminum and structural, Volvo, Infiniti/Nissan, Cadillac CT6, Honda/Acura and Ford aluminum capable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jaguar
Land Rover
Lexus Certified
Nissan
Volvo

Reviews (4,229)

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Willis is always there to help and support us.

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I really think they did a great job but took longer than I expected.

Customer Service

I really think they did a great job but took longer than I expected.

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I'm already letting UPS know on our communication board what is still not fixed on the vehicle and they are not impressed

Repair Quality

My mom's car was not fixed according to the agreement and we will be looking into other ways to have the repairs met according to the estimate.

Customer Service

They did not do what they said they would do.

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Repair Quality

It was made very painless! I was excited that they even cleaned my tires! Dana is a pleasure to work with!!

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Communication via text was good initially, then heard nothing and didn't get calls returned.

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Dana was an amazing help. His estimate was spot on!

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The repair was done great, looks brand new again.

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Already did - to my husband!

Repair Quality

Can’t even tell there was damage or a paint job!

Customer Service

Dana was awesome! He assured me all would be taken care of the “right” way, communicated all along the way, and even helped coordinate a windshield replacement (which was not the reason I was there, but helped to get it all done at once!).

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I have no reason to not recommend, but this experience could have been better.

Repair Quality

The calibration of the camera took two attempts. It was brought back to me the first time and I tested the change and found it still not working. It would have been better for the service tech to validate it was working before bringing it back to me.

Customer Service

The calibration of the camera took two attempts. It was brought back to me the first time and I tested the change and found it still not working. It would have been better for the service tech to validate it was working before bringing it back to me.

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My Experience

Felt very well taken care of. The only thing I can say is I had two appointments one with service and one with body shop. Understandably they are separate departments. Just not great communication between the two.

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Repair Quality

Can’t even tell there was an awesome door ding! Great job and quick service

Customer Service

Kept me in the loop and took my car back over to service for me to pick up

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Repair Quality

Great experience with Willis, despite our situation of damage, car looks as good as new. Great job!! Thank you

Customer Service

Returned Clean