Willis Collision Center

4.8 (4,229reviews)
96%
2121 NW 100th St,  Des Moines,  IA  50325

In operation 78 years.

At Willis Collision Center we strive to provide the Ultimate Guest Experience and treat everyone like a guest in our own home. Repair All Makes and Models, Work with all Insurance Companies I-Car Gold Certified Shop Certifications, Lexus, Jaguar/Land Rover aluminum and structural, Volvo, Infiniti/Nissan, Cadillac CT6, Honda/Acura and Ford aluminum capable.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
I-Car
Infiniti
Jaguar
Land Rover
Lexus Certified
Nissan
Volvo

Reviews (4,229)

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My Experience

Quality personnel.

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My Experience

My service experience and repair quality was great. Brett did an amazing job with the quote, scheduling and shuttle arrangements. Thank you for all the assistance.

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My Experience

Great job all around

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My Experience

The car looks as good as new! Thank you!

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My car was repaired quicker than I expected and looks great!

Customer Service

I was kept up to date on the progress of my car.

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Excellent work with kind, professional and very knowledgeable people working together to create a great experience

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Repair Quality

Great work. Clear & easy communication. Dana was helpful with answering any questions & setting expectations.

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My Experience

I had absolutely excellent service and updates throughout the entire process. The shop repaired a curb rash on my wheel and I can not find where the rash originally was. Just amazing repair and at a fair price !!

Likely to Recommend

Repair Quality

I had Willis Collision repair my wheel which has curb rash and they did an excellent job. I can’t even tell where the damage was. Their constant communication on the progress was fantastic.

Customer Service

Very good communication !!

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My Experience

Great communication, easy to work with, and had a great experience all around. Our truck looks fantastic,

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Repair Quality

I had a fantastic experience working with Dana Delafield at Willis Collision. Dana made the entire process smooth and handled any needed adjustments quickly and professionally. The repairs were completed in a timely manner, and my truck looks great. The team here is truly top-notch. We appreciate the great service!

Customer Service

I had a fantastic experience working with Dana Delafield at Willis Collision. Dana made the entire process smooth and handled any needed adjustments quickly and professionally. The repairs were completed in a timely manner, and my truck looks great. The team here is truly top-notch. We appreciate the great service!

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My Experience

The repair looked fine. The car was back to looking like new. Dana was great to work with and the car was spotless inside and out!!

Likely to Recommend

I highly recommend Willis for the level of service and customer facing communication. I also met with Smart Honda today for routine car service and ensured they knew I would highly recommend Willis for collision repair. I know they refer their customers to Willis.

Repair Quality

Tremendous hail damage and Willis restored the vehicle back pretty much to the car’s pre-hail damage status. The concern to do the repairs right it’s apparent in your mission to your customers. Thank you.

Customer Service

If I could give a 10++ I would. Bret Spaur handled the repair costs submitted to my insurance company as well as communication with me. His thorough knowledge, professionalism, and customer facing manner was appreciated and responsible for the trust that ensued between Willis and me. Coordinating the repairs while I was out of town was greatly appreciated.

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Very thankful for all the work it was done beautifully

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Repair Quality

I had asked the body shop to blend into the quarter panels and they ended up not doing it. There was a miscommunication according to what they were saying for the color does match well.

Customer Service

Specifically, Ryan, the assistant manager. He went above and beyond to get me a loaner car when enterprise failed and miscommunicated I drove an hour to the shop and let them know the day prior that I would be there at 9 AM. Enterprise agreed and said they would meet me there at 9 AM. I found out the morning. I dropped off my vehicle that enterprise did not have any vehicles available so Ryan came to the rescue exceptional customer service thank you Ryan.

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I couldn’t be happier with the work and helpfulness of staff.

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Very satusfied

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