Willis Collision Center

4.7 (703reviews)
90%
2707 S Dupont Boulevard,  Smyrna,  DE  19977

In operation 75 years, 36 years at this location.

Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. We take pride in keeping our customers up to date and aware of the entire repair process. At Willis Collision Center customer service is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (703)

My Experience

This is the 2nd time we've used your services, we were very pleased with both jobs that were completed. Thank You for your service

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Returned Clean

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Very mixed bag, the quality was good, however I did not feel like Willis was working for "me" and the entire process was my responsibility to move forward

Repair Quality

Quality was good

Customer Service

Willis did not put the due diligence into reviewing the damage to my car and recommend repairs, this was spearheaded by myself, in addition they had my car for over 3 weeks and kept experiencing delays.

Returned Clean

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Returned Clean

My Experience

My Experience

I appreciated the ongoing attention and communication during this process, it was impressive. The car looks great. Please extend my THANKS to your technicians for a job well done along with your front office people. If asked, I would recommend your services. Thanks again Mike Long

My Experience

It was fantastic! Customer service with Kathy was great. They answered all of my many questions and guided me through the proper process. My car looks amazing and was detailed to my amazement and a thank you note was a total surprise!

My Experience

My Experience

The service was very fast and the job was completed way ahead of schedule. It made this process easy.

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Returned Clean

My Experience

My Experience

Thnks so much for the excellent repair to my vehicle. It looks perfect. You have a well deserved reputation for quality body work as well as all areas of automotive service and sales as well. But the folks who worked on my car did an outstanding job. Thanks!

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Returned Clean

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Returned Clean

My Experience

Thank you so much for fixing my truck! Your ongoing communication with me throughout the process was fabulous and my truck turned out better than I expected! The bonus cleaning outside and in was just icing on the cake! Thank you so much for making this miserable process so much more bearable!!!

My Experience

The work was flawless and the help you gave me from start to finis was very professional and speedy.

Likely to Recommend

Repair Quality

Repairs repaired vehicle to like new condition. Vehicle was cleaned and washed. And ready for pick up when promised.

Customer Service

Friendly timely customer service

My Experience

Good job.

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Returned Clean

My Experience

When i picked up my truck inside it was covered with a film of somesort.. door panel floor.. seat.. all dirty from the work they did... i took it back they said sorry and they would clean it.. they wiped the door and floor panel off but didnt vacumn up the dust and film from the work they did.. so i gave up and went to the car wash and did it myself.. i have a 4 month old baby and an 8 year old with astma, allergies and reactive airway disease..