Willis Collision Center
In operation 75 years, 36 years at this location.
Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. We take pride in keeping our customers up to date and aware of the entire repair process. At Willis Collision Center customer service is second to none.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was originally given a text message stating the approximation of the completion of my vehicle. I then received a message stating that it would be another week before my repairs were finished. I was never updated on any pick up date after that. I had to call numerous times to find out the day when my car would be finished. When I picked up my vehicle, I was told that I should have been mailed the insurance check and that I should have brought it when picking up. I told the shop worker that I was never sent a check and he told me I was unable to get my car until he received it even though I was prepared to pay my deductible at that time. I also was not impressed with the cleanliness of my vehicle after it was complete. My cd's were thrown on the passenger seat from my drivers door and we're not placed back. After calling for the 2nd to last time seeing if my vehicle was ready, they informed me that it was being washed and I could pick it up Monday (this was Friday when I called) if I had known that it wasn't going to be that great of a cleaning job, I would have picked it up that friday. Regardless of everything, I just wish I was kept more informed on the updates of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and on time! Fantastic!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. They went above and beyond.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Paint does not match will contact u on Monday to have it painted again. Look
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will direct them elsewhere
Repair Quality - 1.0/5.0 -
Charged more than the time it took to get the work done (was watching the install)
Customer Service - 1.0/5.0 -
ignored the questions I asked about why I was charged for more time