Willis Collision Center

4.7 (703reviews)
90%
2707 S Dupont Boulevard,  Smyrna,  DE  19977

In operation 75 years, 36 years at this location.

Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. We take pride in keeping our customers up to date and aware of the entire repair process. At Willis Collision Center customer service is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (703)

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Repair Quality

I would have rated higher but I almost lost my windshield washer fluid container due to it not being secured, also my brake lights were not hooked back up. Other than that they did a great paint job :)

Customer Service

Great customer service and very friendly staff.

Returned Clean

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Customer Service

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My Experience

Service was good! Thank you.

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My Experience

Great job.quality work.nice staff

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Customer Service

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My Experience

The loaner car was very helpful. Communication was timely via text and phone. My truck looked great when I picked it up.

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Customer Service

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Repair Quality

Different lights missing a skid plate other then that good work

Customer Service

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They made sure I didn't have to pay extra on rentals; they gave me a loaner I almost bought

Repair Quality

I gave a 9 because the body was awesome; looked like new but I'm still a bit worried about the rear axle because the vehicle drives like the road is bump and you can feel it at the steering

Customer Service

They miss d some updates but I guess it was because of the difficulty with the vehicle and changing the delivery date over and over again

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The customer service seemed good, but that gets washed away when the repair incomplete or incorrect

Repair Quality

The car was not properly fixed and broke down on the way home.

Customer Service

The car was not properly fixed and broke down on the way home.

Returned Clean

My Experience

I like the emails to keep you informed of progress. Good idea. Glad to have my car back. So far, everything looks great, thanks.

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Repair Quality

That did a wonderful job on my truck

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Some trash in paint

Customer Service

The people at Willis Auto Collision were very nice

Returned Clean

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Repair Quality

Detailing job was not the best. Small dimple in clear coat from dust I believe.

Customer Service

Friendly and helpful.

Returned Clean