Willis Collision Center

4.8 (703reviews)
91%
2707 S Dupont Boulevard,  Smyrna,  DE  19977

In operation 75 years, 36 years at this location.

Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. We take pride in keeping our customers up to date and aware of the entire repair process. At Willis Collision Center customer service is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (703)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Allie went above and beyond for me. She was very helpful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional staff, both admin and body work done. Very pleased that my auto insurance used Willis Collisin for my repairs.

Likely to Recommend

Repair Quality

It was good to be kept up to date on the status of my truck. Especially by a real person and not by an automated system. Much more personable!

Customer Service

Friendly and courteous.

Returned Clean

My Experience

Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The finished product is great. The customer service not so much.

Repair Quality

Customer Service

Not the friendliest people! I did nothing to make reps grumpy. Don't take it out on me.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Really appreciate all the help from John and his crew. Especially appreciate the quick turnaround and updates

Likely to Recommend

Repair Quality

Customer Service

My Experience

No complaints

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Willis Collision Team did a magnificent job on my Toyota. It looks brand new. Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Satisfied 10

Customer Service

My Experience

Likely to Recommend

Terrible customer service from two employees unfortunately ruined my experience at Willis. I don't think it's my job to call to check on my car, nor is it my job to have to call Nissan where my car was taken to get an update.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service

My Experience

Everyone was extremely helpful an courteous. Ally was extremely Kind an went out of her way to accommodate me as I had to come an retrieve some items from the vehicle.

Likely to Recommend

Repair Quality

Customer Service