Willis Collision Center

4.7 (703reviews)
90%
2707 S Dupont Boulevard,  Smyrna,  DE  19977

In operation 75 years, 36 years at this location.

Whether it's an insurance claim or an out of pocket repair, we take care of all the paperwork and make sure each customer understands the process. We take pride in keeping our customers up to date and aware of the entire repair process. At Willis Collision Center customer service is second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (703)

My Experience

The team at Willis Collision center did an amazing job! Some of the parts that came in were damaged in shipping. I appreciated that they did not try to work with what was sent and waited for perfect parts to arrive. The repairs and paint look fantastic! I highly recommend Willis Collision Center for body work and accident repairs.

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Customer Service

Staff kept me updated on progress which was great. Unfortunately it seemed to take way longer then originally scheduled. Suspect that was due in part to parts availability. Workmanship looks very good

My Experience

Great job. Thank you

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Kathy made sure I was updated every step of the way!!!

My Experience

The team at Willis was amazing throughout the repair process. Each step of the process was thoroughly explained and easy to understand. There were some delays due to supply chain issues, but updates were given often with any new information on expected dates for completion.

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Through the trials of supply chain shortages and issues, Willis was able to complete the work and offer assistance when it came to loaning a vehicle because a part was taking a long time to acquire. Excellent, professional, friendly and helpful!

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Had to take car back twice due to burning smell and faulty air bag. That being said every one was very accommodating and gave us a loaner vehicle which was helpful.

Customer Service

Returned Clean

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I could not be happier with I can see every single the quality of respect from the staff with regards to keeping me up to date throughout the process. There was not a time throughout this process that I had to question when I would be receiving my vehicle. The staff up front is amazing, exceptional, deserve all the praise. The praise. The body shop you couldn't ask for a better body shop! They did a excellent a++ job. I would give them 10 stars. But, I think you only get five! Haha

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Excellent

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Returned Clean

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My Experience

The Willis team did a terrific job. Everyone from the office staff to the repair and paint personnel gave 100% I am completely satisfied and will recommend Willis Collision Center to Everyone

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Kept me informed The work was exceptional

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Cathy was extremely helpful.

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Great job so far

Customer Service

Great

Returned Clean

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Staff was friendly and courteous and made every effort to make my vehicle looks like it did before someone broke my side mirror off and kept me apprised while I was waiting.

My Experience

I loved the constant updates! It helped put my mind at ease 😌

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Returned Clean