Wilson's Body Shop

4.7 (330reviews)
100%
1882 Dunn Ave,  Jacksonville,  FL  32218
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Shop AssistantSparkles

In operation 47 years.

Wilson's Body Shop has proudly served the Jacksonville community for over 45 years with trusted collision repair, auto body restoration, towing, and mechanical services. Our experienced team is committed to delivering quality workmanship, honest communication, and exceptional customer care from start to finish. We work with insurance companies, provide free estimates, and stand behind our repairs with a lifetime warranty. Whether you've been in an accident or need expert auto body services, you can count on Wilson's Body Shop to get you back on the road safely and confidently.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (330)

Customers say
Overall Customer Satisfaction
Customers consistently praise Wilson's Auto Body Shop for exceptional service quality, with vehicles frequently returned in showroom condition and looking brand new. The shop excels in communication, providing daily updates and keeping customers well-informed throughout the repair process. Timeliness is a strong point, with repairs completed on schedule or even early. Staff professionalism and customer service receive outstanding ratings, with many customers expressing high satisfaction and strong recommendations. The facility maintains excellent cleanliness standards, often detailing vehicles inside and out. While most experiences are highly positive, some customers noted minor issues with repair completeness and communication timing that required follow-up visits.
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"The staff went over and above to return my vehicle as promised. Im very satisfied."
"They said 4 and it was right on time"
"... how long it will take and when it will be finished. Was dead on even a day early. I would recommend Wilson to anyone. Their work is ..." Read more
"Work was done within the time designated and was completed appropriately."
"... nicely washed and cleaned, exterior and interior. However, it took entirely too long. However, the communication on updates were nice." Read more
"Yes, the staff kept me abreast throughout the entire process."
"They reached out daily with updates!"
"... that Wilson provided for me, the customer service keeping me informed as to the timing how long it will take and when it will be finished. Was dead ..." Read more
"Everything was great with the repair — just wish there was better communication when it came to the repair timeline"
"Sent daily text messages"

My Experience

Very satisfied Job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always will recommend

Repair Quality

Super nice folks and great communication. Excellent work was done on my car

Customer Service

Super

Returned Clean

My Experience

Wonderful job done

My Experience

Yes I was very satisfied and it really didn't take that long. I will be recommending people to use Wilson's body shop. And thank you for vacuuming in my car as well.

Likely to Recommend

Most definitely will recommend y'all to everyone I know great work

Repair Quality

Customer Service

Returned Clean

My Experience

I’m completely satisfied with the results of your work. The results came out very nice and clean. I would definitely recommend your company to all my friends, relatives and neighbors. Thank you

Likely to Recommend

Repair Quality

The people at Wilson’s were polite, knowledgeable and friendly. Their workmanship is excellent and timely.I’m pleasantly impressed with the quality of their work on my Ridgeline, & I will definitely recommend them to others who need repairs. I also want to thank you for a job well done.

Customer Service

Returned Clean

My Experience

Great experience. Everyone was really helpful and nice..I appreciate the work and how long it took them to complete the work...Great company.

My Experience

It was a good experience. The staff was nice and pleasant and helpful ☺️.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are great and honest

Customer Service

Returned Clean

Likely to Recommend

People shouldn’t drive people vehicles without their permission

Repair Quality

Good morning I gave you A 6 because I received a ticket in the mail dated for 6/14/26 my car was in your possession at that time no one had permission to drive my vehicle to Tampa anything could’ve happen wish I’m glad it didn’t

Customer Service

I received a ticket in mail

Returned Clean

My Experience

I have used Wilson’s Body Shop twice before, they are great with my repairs on my car. The staff is great and professional. I would recommend them to everyone.they did a great job on my vehicle.

Likely to Recommend

I truly would recommend to everyone

Repair Quality

My car has been repaired by Wilson Body Shop before, and y’all did a wonderful job. I love the work that y’all do very professionally done.

Customer Service

Great job

Returned Clean

My Experience

My Experience

Wilson’s Body Shop does an excellent job at communication. I received status update texts and phone calls the entire period my call was worked on. An unexpected surprise! The work done met all my expectations and as a bonus, they even cleaned my car before releasing it to me. Highly recommend.

Likely to Recommend

Repair Quality

Excellent repair service on my vehicle looks great

Customer Service

Service Lady was very nice courteous and made me feel comfortable

Returned Clean

My Experience

They stand behind their workmanship

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you guys!!!! JOB WELL DONE.

My Experience

Wilson Body shop did an amazing job on my vehicle. You definitely cannot tell any damage was done. Thank you so very much

My Experience

You guys are awesome, the repairs look perfect and even took the time to clean the inside & outside of my van. I am more than satisfied. Would recommend to anyone needing body work done on their vehicle! Friendly staff as well, the lady at the desk even gave both of my kids a quarter for the gum ball machine!!!!

My Experience

Great job

My Experience

The people who work there are wonderful. My only problem is there was a massive nail in my back right hand tire they claimed to have checked the tire, but the tire shop was very surprised that they did not see it. It was very large. That being said the work they did was great!

My Experience

They took great care of the car, excellent paint job and can't tell where the rear bumper was damaged. Would definitely recommend others to the body shop in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean