Wilson's Body Shop

4.7 (330reviews)
100%
1882 Dunn Ave,  Jacksonville,  FL  32218
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Shop AssistantSparkles

In operation 47 years.

Wilson's Body Shop has proudly served the Jacksonville community for over 45 years with trusted collision repair, auto body restoration, towing, and mechanical services. Our experienced team is committed to delivering quality workmanship, honest communication, and exceptional customer care from start to finish. We work with insurance companies, provide free estimates, and stand behind our repairs with a lifetime warranty. Whether you've been in an accident or need expert auto body services, you can count on Wilson's Body Shop to get you back on the road safely and confidently.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • French
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (330)

My Experience

Customer service was great! They were very fast, everything look brand new

Likely to Recommend

Like

Repair Quality

Very good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied. They kept me updated through the entire process. Timely results

Customer Service

Returned Clean

Likely to Recommend

I already have recommended them to some people

Repair Quality

The customer service on the phone and in the office was awesome

Customer Service

Real friendly and helpful. Made the whole process painless.

Returned Clean

Likely to Recommend

Repair Quality

Glad my vehicle wasn't totalled out

Customer Service

Returned Clean

My Experience

Inside pf the SUV it was very dusty and did not fix the rear buttom right side of the correctly. Was advised they have to order the part and have to come back so they can fix the other part of my door that were missed by the Mechanics

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Right blinker and brake light not working

Customer Service

Great customer service

Returned Clean

My Experience

Everyone is very professional and kind. They take care of your vehicle and get the job done timely.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was surprised that they detailed my car. It looked brand new.

Likely to Recommend

Repair Quality

A 10

Customer Service

Returned Clean

My Experience

First paint job had black spots in the white paint and multiple runs. Second paint job still had runs and the bottom of the back door had a complete messed up spot. Also it looked like they painted over the clear coat leaving an orange peel look in the paint. We’re sending it to the dealer to get fixed.

My Experience

Wilson's Body Shop does the best job. They have fixed my husband's truck twice and my car twice and did a fantastic job.

Likely to Recommend

Repair Quality

Wilson's Body Shop does outstanding work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The left side (looking at the car) of the hood doesn’t line up exactly, but no one is gonna do anything about that. Otherwise ok.

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Numerous text messages that the vehicle would be done on 4/7/23 come to find out when I called for an update on 4/6/23 that the work had not been started yet. I had to cancel 2 people who were going to help me pick up my vehicle because I was still not able to drive from the accident, who moved their work schedules around to help. Was told one day the week after, I had to keep checking on the status. Was told it would be ready on 4/14/23 to find out it was not ready that morning. Then was told 4/17/23 and was told that morning to come this afternoon, which was not realistic since I live 2 hours away and needed 2 people to come with me. Made the pickup 4:18/23 at 8am, which came out with the yellow crayon markings from the body shop on my rear window and the newly replaced bumper was scratched. Had to be brought back in and someone threw on some red paint that was still wet and the truck was given to me. Diane failed to tell me it was wet so when I went to feel for the scratch I got paint on my finger. Vehicle sat for over a week waiting to be inspected at the beginning of this journey. Poor communication, poor customer service and poor inspection of the finished product with the scratch on the newly installed bumper. I do not recommend.

Likely to Recommend

Repair Quality

Excellent professional repair and kind and friendly staff.

Customer Service

Returned Clean

My Experience

I was very impressed with the work and thank you 😊

Likely to Recommend

Repair Quality

Nice service 10

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were prompt and efficient.

Customer Service

Returned Clean