Winner Dover Autocenter

4.8 (5,266reviews)
95%
591 S Dupont Hwy,  Dover,  DE  19901
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru

Reviews (5,266)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication stands out as a major strength, with frequent text updates keeping customers informed at every stage. Timeliness is also highly regarded, as numerous repairs were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional communication gaps, minor paint inconsistencies, and some overlooked repair details, but the overwhelming sentiment reflects a highly satisfying, professional, and customer-focused experience.
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"... process. My Jeep was repaired in a timely manner, and the quality of the work exceeded my expectations. Everyone was friendly and willing to answer my questions, ..." Read more
"Beautiful job done with great communication and timely completed."
"... checked me out at the end of it all Excellent service! I can't even tell that there was any damage at all. Thank you so much!" Read more
"... repaired. I cant say enough good things about this place. They are punctual, professional, polite, they are transparent with you every step of the of the process and give ..." Read more
"... during this terrible weather and time of year but your team did a phenomenal job with repairs. Your team did a great job with reporting and explaining ..." Read more
"... and knowledgeable. Kept me informed all rhe time. Car was ready sooner than anticipated" Read more
"... service from all departments with fluent communication. Work was completed before expected date. Would highly recommend." Read more
"The vehicle was repaired ahead of schedule"
"... get our car back to us in GOOD AS NEW condition. EXTRA KUDOS FOR FINISHING TWO DAYS EARLIER THAN EXPECTED!!!" Read more
"... bumper has been adjusted from crack and bend but I am having trouble with my reverse sensors still and have to come back again to get that fixed. Just an inconvenience of ..." Read more
"I love how informative you guys were with all the updates and keeping me informed with everything going on ..." Read more
"The communication was wonderful. The timeliness of the repair was superb. The car looked great at pick up."
"Very professional, they communicated very well throughout the repair period I would recommend their work to anyone in need of ..." Read more
"Lack of communication."
"Good communication from your staff; body work was very good. Very good experience all way around."

My Experience

My car looks brand new. The staff at Winner was always professional and polite. They answered all my questions and repaired my car quickly. I am pleased and very satisfied. I haven't driven it much since I got it back. As I have to go out-of-town for a family emergency. However, I was assured that if I have any issues I can contact them when I return. Thanks Winner!

Likely to Recommend

I'm pleased

Repair Quality

Winner staff was great! They did a wonderful job with my car. I haven't driven it as I had a family emergency out of town. I'll let you know if I have any issues.

Customer Service

Winner staff answered all my questions professionally and courteously.

Returned Clean

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My Experience

My agent was kind and communicated the process for my repair effectively!

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Returned Clean

My Experience

Great communication throughout the process of repair.

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Repair Quality

White paint on the lock button and handle doesn't match the other 3. But overall looks good and functional.

Customer Service

Returned Clean

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My Experience

Great job keeping me updated and with the work

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My Experience

They did a great job.

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My Experience

Please keep me up to date as to when the new bumper comes in, so that I can come back and have it installed. Thank you

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Repair Quality

I've already taken this survey?

Customer Service

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Customer Service

My Experience

Took to long felt as if they tested my vehicle last second cost me over a week longer

My Experience

Thank you yall did an amazing job

My Experience

Staff was great.

My Experience

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Repair Quality

Customer Service

Returned Clean