Winner Dover Autocenter

4.8 (5,268reviews)
95%
591 S Dupont Hwy,  Dover,  DE  19901
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru

Reviews (5,268)

My Experience

Staff was great.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I received good service

Repair Quality

It's been less than 2 weeks but everything seems okay so far. I have no complaints. I would give it a higher rating but I haven't driven the car long enough to fully evaluate. But the car drives good, and there are no codes. I am pleased with the repairs so far.

Customer Service

The customer reps were very nice and helpful.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The customer service and repair work was excellent. Chris is knowledgeable, efficient and informative. The work was done quickly and beautifully. And the rental car was very good also.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service by Kris Fletcher. Work completed ahead of schedule

Likely to Recommend

Service, work performed were all above expectations

Repair Quality

Kris Fletcher did an excellent job of handling my claim.

Customer Service

Kris Fletcher kept me informed all along the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything from walking through the door to my fixed car was seamless. I was updated frequently, the repair was completed ahead of schedule. My car was washed inside and out and looked like new. Kristine who checked in my car and returned it to me treated me like a friend. As soon as she saw me come waiting to pick up my car she grabbed my paperwork and took care of me. She even took my rental car keys when I was done unloading the rental. I felt like a VIP.

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Kristine took fantastic care of everything. She gets a 20!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Chri was amazing to work with and keep us informed.

Likely to Recommend

Repair Quality

Two moldings are on backorder and I am still waiting for those to come in and be installed.

Customer Service

Everyone was very helpful and kind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate all the text messages from you, keeping me aware of each step in the process of getting my vehicle repaired.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Chris was helpful in explaining what was needed and done and addressed a concern I had. The bodyshop did a nice job.

Likely to Recommend

Repair Quality

Car was repaired in a timely manner. And I was informed every step of the repair

Customer Service

Returned Clean

My Experience

Professional and very prompt on completing the vehicle and also keeping me informed on the process of the vehicle

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Outstanding customer service. All employees were very helpful and showed exceptional care are in making sure my Ram was repaired to new condition!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brain was very professional kept me informed on all activities very satisfied Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

I dealt with Brian Robbins… He was my contact with USAA and winner Ford… Absolutely fantastic work on his part very timely. Getting the estimate completed spearheading getting the truck completed before the expected date was absolutely fantastic… He needs a raise… As for the technicians that worked on my vehicle… They did a fantastic job all the way down to the exterior being cleaned… Commend them all… Ret Ssgt Robert J. Jr.