Woody Anderson Ford
In operation 59 years, 45 years at this location.
Since 1961 Woody Anderson Ford Collision represents the finest state of the art repair facility in Huntsville Al. Excellence in our work and the personal attention of our friendly and professional staff assure you "Peace of Mind" whenever a need for repair work should occur.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
I will recommend Rodney and the service department from the diesel center, but the jury is out on the regular service.
Repair Quality - 3.0/5.0 -
Which service? Are we talking about the repair that was a 10+or the mobile service that I scheduled in the app around when I was available (very very limited to say the least) and submitted my leave to ensure I was available. Received texts that it was scheduled. Got a call and text saying I was scheduled and to verify my address. Then got a call and the next day to tell me they wouldn’t come as scheduled because, based on my address, they weren’t scheduling my area for that day and I had to pick another date and time. I didn’t schedule those times originally because it didn’t work. I could only do the scheduled time. I spoke with Dezrenay Rodriguez, my assigned service rep, explained the situation, explained u would have to go somewhere else or keep the original appointment due to the circumstances. In the end, I have to find someone else to do the service on my truck that is now overdue the service since I was told to …in my words, pound sand. I expected way better when I schedule through the ford app, get confirmation, make arrangements and expect to have the other side meet their side of the deal. For this, it is a 0! Why make me go through the time wasting excercise of scheduling when it isn’t scheduled and I am no further along today than u was when I scheduled? Again, in shop repair was 10+ but this was unacceptable.
Customer Service - 3.0/5.0 -
The inshop repair was excellent. Rodney did a great job, but not the maintenance department for service / mobile service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already made recommendations to several friends
Repair Quality - 5.0/5.0 -
WOODY Anderson Ford has made tremendous improvements with the quality of work that they do and the customer care they provide.
Customer Service - 5.0/5.0 -
Chris and the entire team from the body shop were tremendous and kept me well informed
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cannot there was any damage before. Well done.
Customer Service - 5.0/5.0 -
Customer Service Dept provided updates during the process so we didn't have to guess when we would get our car back.
Likely to Recommend - 5.0/5.0 -
I have and will continue to recommend WA to everyone I know.
Repair Quality - 5.0/5.0 -
Car looks great. Just like new.
Customer Service - 5.0/5.0 -
From the time I drop it off for repairs till the time of pickup I am notified and updated regularly. Makes this so much easier to plan around a repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I don’t know the guys name that worked on my car but I want to give him a huge thank you! He did such a great job and even topped it off with a wash and vacuum . I’m pregnant and I been meaning to clean it but haven’t been feeling well . When I saw he cleaned it, it made my day ! Well my year ! I also want to thank Victoria ! She is great and her communication is awesome . This is my second time interacting with her and she takes great care of me and my vehicle . I hope I won’t have to be back but you guys are most definitely my go to . Soon as my insurance asked me where I want to get my car repaired , I instantly said Woody Anderson . I appreciate you all !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We were very happy with how we were informed about the progress and how they took care of informing the insurance
Repair Quality - 5.0/5.0 -
They were so good keeping me informed great service
Customer Service - 5.0/5.0 -
Very good service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian and Chris were absolutely wonderful to work with. They were so understanding and reassuring during what was a very stressful situation. As a woman, I’m always a little nervous going into auto repairs since I don’t know as much about cars, but they both took the time to walk me through the entire process and kept me informed every step of the way. Right after the accident happened, I drove straight to Woody Anderson, and Brian immediately stepped in to help while I was still shaken up and emotional. Chris followed up the very next day and even went out of his way to help me get my twins’ car seats out of my vehicle. Their kindness, patience, and communication truly meant so much to me. I’ve honestly never had such a positive customer service experience, and I’m so grateful for the way they handled everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good, explanations was given that valid the service delay
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luke and the crew at Woody Anderson - Madison Quick Lane took the Bestest of care of both my car and me!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Body shop did a great Job on my Bronco Sport. I can’t tell anything was ever damaged. Thank you
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damage repair to my driver’s side door was done in a timely manner and everything looked great again!
Customer Service - 5.0/5.0 -
This one needs a higher score! I have to say everyone I dealt with in getting the car repaired was very knowledgeable and professional. I do want to acknowledge the customer service provided by Brian Bronson especially. The day my car was ready for pick up I received a call as my husband was being transported by ambulance to the ER with stroke symptoms. I was told not to worry about it and to take care of my husband . Because I was in a rental I became concerned about getting my car and returning the rental. When I called with my concern, Brian offered to bring my car to the hospital and return the rental for me. After a couple of changes in the plan, Brian brought my car to Enterprise so I could turn in the rental and get back to the hospital. I just thought that was so thoughtful and really made the swap so much easier for me in an already stressful situation. He is one of the nicest young men I’ve ever met and I appreciate his help so much! Dianne Davis