Wren's Collision of Braselton
In operation 72 years, 4 years at this location.
Wren's Collision has been repairing vehicles in Georgia since 1954. We work primarily on collision repair and gladly work with all insurance carriers. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From my first visit for the estimate to picking my car up after repair was complete, 100%++ satisfied. Jessica greeted me with a big smile and treated me with courtesy and respect. Wren’s is fortunate to have such a delightful Office Manager as Jessica. Also my thanks to Linda (Service Advisor). She took time to explain what needed to be done to repair my car and when I went to pick my car up, walked me through what all had been done to make sure that I was totally satisfied. I will highly recommend Wren’s and praise both Jessica and Linda. Not to forget whoever did the repair work and calibration. Awesome work. Thanks to all of you!
Likely to Recommend - 5.0/5.0 -
I will highly recommend Wren’s and do so every opportunity that I have.
Repair Quality - 5.0/5.0 -
Wren’s deserves a 10+! Professional associates and beautiful repair work! From the estimate meeting to the final inspection, I highly recommend Wren’s. It was a pleasure meeting and setting dates for the repair with the Associate that did the scheduling - Jessica. And double the pleasure with Linda Bray, Service Advisor. Enterprise Associates Anushka J. and Deryck V. were both helpful and friendly. Thanks also to Travelers Insurance for making this whole situation as easy as possible.
Customer Service - 5.0/5.0 -
See prior comment
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and friendly communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly ,communication and excellent service and work 👌
My Experience - 5.0/5.0 -
highly detailed and quality repair. Completed 1 week ahead of schedule. Highly Recommended!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent repair, completed one week ahead of time. highly recommended thank you!
Customer Service - 5.0/5.0 -
informative, courteous, professional
Returned Clean
My Experience - 5.0/5.0 -
Awesome y’all did a great job and a very timely manner and I appreciate it. My car looks great thanks.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome service. Will come back again and again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't even tell there was ever any damage.
Customer Service - 5.0/5.0 -
Communicated with me throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I thought the communication could have been better. They had my truck for 21 days. After 14 days no word. This was when I was told it would be picking it up. Had I not called I wouldn’t know it was going to be another week. The positive, the truck looks good.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
You kept ordering the wrong part 6 times . Blaming it on the other could not get it right and finally ordered it from Ford which should have been done in the first place . It took a month and 6 days for a three week job at the most..
Customer Service - 4.0/5.0 -
The receptionist was very nice and polite each time.
My Experience - 0.0/5.0 -
39 days. No updates from Jan 5th through Feb. 13 when I called to see when the car would be done. Told then that it was done and could be picked up that day after they called me. THEN I received my first and only text about the completion of my car. 39 days is absurd. Will contact Hartfoord about this whole experience. Will look at it tomorrow more closely. Signed One very angry lady. Never received any returned calls either.
Likely to Recommend - 0.5/5.0 -
Is a negative number possible. -5
Repair Quality - 3.0/5.0 -
It took over 39 days. I will never recommend you.
Customer Service - 1.0/5.0 -
You never returned a phone call when someone said that they would. Again I'll never recommend you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The work was commendable. The time it took to get done was really long. I assume the communication issues were due to personnel that are no longer there. I would recommend but give some hesitation.
Repair Quality - 5.0/5.0 -
Work completed was good. Updates were few for the length of time it took.
Customer Service - 4.0/5.0 -
All people I spoke with were very nice and seemed professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They run a very professional shop.
Repair Quality - 5.0/5.0 -
The repairs done perfectly, especially the painting. It required a 3 part cadillac red color that looks like factory paint.
Customer Service - 5.0/5.0 -
Lee kept us well informed of the progress and even though it was delayed a few days he notified us daily with an update.