Y & S Auto Body Shops Torrance

4.9 (4,559reviews)
97%
24720 Crenshaw Blvd.,  Torrance,  CA  90505

In operation 47 years, 21 years at this location.

Y&S Auto Body Shop is family Owned and has been in business since 1979. We strive for safety, quality, and service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota
Call
Email

Reviews (4,559)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional professionalism and courteous treatment received throughout the repair process. The daily text and email updates are frequently commended, with customers appreciating being kept informed every step of the way. Repairs are often completed ahead of schedule, and vehicles are frequently returned cleaner than expected, with many noting their cars looked brand new upon pickup. Customers also value the accurate estimates, lifetime warranty offerings, and smooth coordination with insurance companies. A few customers noted areas for improvement directly from their experience, including occasional delays due to parts, minor cleanliness concerns upon vehicle return, and payment surcharge transparency, but these were largely isolated. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... informed along the way. I truly appreciate their attention to detail and quality of work. I highly recommend this shop to anyone looking for peace of mind and ..." Read more
"Everything from start to finish was excellent. The team in the office was very professional and courteous. The best part was picking up my car and it was totally ..." Read more
"... great, everyone treated me with respect and they went above and beyond to make sure I was satisfied. Thanks guys." Read more
"Accurate time and cost estimates, very pleasant personnel and pristine repair work."
"... precise and was exactly what I paid in the end. The workmanship was flawless and it was finished on time" Read more
"... Very hands on as it relates to progress updates. Finished ahead of schedule. Next time I get T-boned by some fool who doesnt believe in stop signs, Ill ..." Read more
"... to tell me that my car was ready to be picked up, a full day earlier than expected!" Read more
"Kept us updated A week faster Work was fast Best I have had Cleaned inside and ..." Read more
"... shop is very efficient on getting the work done. My car was ready a day before the estimated time frame. They kept me updated daily." Read more
"They updated me almost every day! Early as promised. Thank you so very much! I appreciate the professionalism and care throughout ..." Read more
"... appointment to come in and see their adjuster. They also textedemailed me every day to let me know the status of the repairs." Read more
"... about two weeks to fix the damage on my car and the entire time they had my car in possession, I would receive text message updates. Fast forward to the day of ..." Read more
"I appreciate the updates I received as work progressed and believe it was the first time Ive ever had body ..." Read more
"... car looks new again! Very professional employees, excellent communication via text and email. Plus they work smoothly with Enterprise car rental for ease of obtaining ..." Read more
"... satisfied with my experience at YNS Body Shop. Their communication was excellent, and the explanation of the entire repair process was thorough and clear. Most ..." Read more

Likely to Recommend

This is the second time I’ve used you for repairs and I am entirely satisfied and would highly recommend youI’m

Repair Quality

My car looks like it was never in an accident

Customer Service

Your employees were very thorough and explaining what needs to be done to my vehicle and the approximately how long it would take with follow ups on any changes necessary

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and updates along the way. Did a beautiful job on my car. Thanks Jesus

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

If it's within that person's coverage then I'd say it's worth looking into. Frustrating that I had to go back multiple times, but the customer service was superb

Repair Quality

There were a couple mistakes and I had to go back twice, but everyone was super friendly and helpful and communicative

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great job

Repair Quality

Very impressed all around. Well done.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

great job, good communication and quote. was recommended by DCH Toyota

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jesus was great to work with

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So far

Likely to Recommend

Y $ S was great!

Repair Quality

Everyone I worked with was kind, clear, and knowledgable. You made things as simple as possible for me. Thank you James L

Customer Service

I felt supported the whole way through the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair on the back of my Highlander looks misaligned and does not appear to have been properly fitted. It looks like the new part was simply screwed back into place rather than being securely and correctly aligned. One of the screws is also loose. I’m disappointed with the quality of the repair and would appreciate having this inspected and corrected.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service. Everyone is professional and friendly. Excellent work.

Customer Service

Awesome service team.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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