Zamoras Auto Body- Rockville

4.8 (4,428reviews)
97%
773 E Gude Dr,  Rockville,  MD  20850
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Shop AssistantSparkles

In operation 45 years, 36 years at this location.

Here at Zamora's Auto Body we have a passion for excellence and a history of hard work with over 40 years experience operating an auto repair facility. Our team specializes in providing our customer with an exceptional experience and quality repairs. We understand how important it is to have a safe, reliable vehicle to transport you to the people and places you value the most. Whether you're going through insurance or out of your own pocket, we have the knowledge and capability to work on every make and model of vehicle. From start to finish we want to ensure that the collision repair process is easy, informative, and exceeds your expectations in quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (4,428)

Likely to Recommend

Repair Quality

Nice job

Customer Service

My Experience

Everything went very well and very pleased with the work done

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Repair Quality

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Repair Quality

New bumper looks great! Color matched perfectly.

Customer Service

Texted me that they would call when ready, but I did not receive a call.

Returned Clean

Likely to Recommend

I send everyone I know who needs a repair to Zamora’s

Repair Quality

Great service & a great repair

Customer Service

The entire Zamora’s team is terrific

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They make a stressful situation not stressful, everyone is ice. Friendly and helpful. They go out of their way

Customer Service

Likely to Recommend

Definitely that I shall recommend Zamora's to friends and family for car repairs. Zamora's took the stress out of this bad situation with my car. Thank you!

Repair Quality

Everyone at Zamora's was professional and understanding in taking care of my car that had been damaged in an accident. I cannot be more pleased also with the work performed on my as it looks perfectly new! Thank y ou!

Customer Service

Excellent customer service!

My Experience

Was always kept informed of completion status.

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Repair Quality

Customer Service

My Experience

I like the updates sent via text. I appreciate the communication during the time my car was with you.

Likely to Recommend

I would absolutely recommend Zamoras. They are the best body shop I ever worked with.

Repair Quality

You do beautiful work!

Customer Service

Excellent.

Likely to Recommend

Body work is good but communication isn’t. Also you don’t seem to check to make sure all is working on car as it was left (lock button on drivers side door is broken and was not when I left the car)

Repair Quality

When I left my car to be repaired the drivers side door locked worked so that I just had to push the outside button on the door handle to unlock and lock the door , without having to take my key out of my purse. That button no longer works, it works on the passenger side, it’s very inconvenient now, not sure how you broke it but should have been checked to make sure things were functioning as I left them. Other then that the body work was good but took much longer then I was told. Brought my car in on a Tuesday, Aug 4th (had an appointment) but apparently the car was not looked at until Friday, Aug 7th. Was told you found other issues, which I understand, but Geico was not notified until the afternoon of Aug. 7. Had it been looked at on Tuesday when I brought it in Geico should have been notified sooner. I had to call on Monday, Aug 10 to find all this out, I was told it would take about 4 days. Car was ready afternoon of 13th, was able to pick up car Monday, Aug. 17.

Customer Service

When I left my car to be repaired the drivers side door locked worked so that I just had to push the outside button on the door handle to unlock and lock the door , without having to take my key out of my purse. That button no longer works, it works on the passenger side, it’s very inconvenient now, not sure how you broke it but should have been checked to make sure things were functioning as I left them. Other then that the body work was good but took much longer then I was told. Brought my car in on a Tuesday, Aug 4th (had an appointment) but apparently the car was not looked at until Friday, Aug 7th. Was told you found other issues, which I understand, but Geico was not notified until the afternoon of Aug. 7. Had it been looked at on Tuesday when I brought it in Geico should have been notified sooner. I had to call on Monday, Aug 10 to find all this out, I was told it would take about 4 days. Car was ready afternoon of 13th, was able to pick up car Monday, Aug. 17.

My Experience

On time and did a great job

Likely to Recommend

Repair Quality

They were terrifix

Customer Service

Great

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My Experience

Jose was excellent and explained the process clearly and when the vehicle would be done. I was very happy with the results.

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Repair Quality

They did an excellent job. Highly recommend!

Customer Service

They kept me informed every step of the way.

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Repair Quality

Very good job!

Customer Service

Very good, everyone was helpful

Likely to Recommend

Repair Quality

Great service and quick turnaround!

Customer Service

Likely to Recommend

Repair Quality

Zamora’s is the Best!!! Always delivers car when promised.

Customer Service