101 Auto Body - Berkeley

4.9 (1,551reviews)
99%
1223 San Pablo Ave,  Berkeley,  CA  94706

In operation 19 years.

101 Auto Body is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at 101 Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the East Bay Area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,551)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look brand new and professional workmanship. Communication stands out as a major strength, with customers appreciating regular text and email updates throughout the repair process. The shop frequently completes work ahead of schedule, demonstrating strong timeliness. Additional valued services include vehicle cleaning and detailing. While most feedback is overwhelmingly positive, a few customers mentioned minor issues with cleanliness details and one case of missing items, but these are vastly outweighed by praise for professionalism, quality repairs, and excellent customer service that keeps customers returning.
Select to learn more
"The car looks like a new car. I couldn't believe it when I saw it. They also kept me informed of their ..." Read more
"They were great—prompt, professional, and thorough."
"Very responsive, excellent work. My car came out looking like a brand new car."
"The owners manual was missing, the Bluetooth system was broken, and there were new scratches on the passenger ..." Read more
"In fact they were done earlier"
"They told me it would be completed on Saturday Dec 20. It was finished that day as promised."
"Repairs were completed a day earlier than scheduled."
"They did good work, they were very professional, and they completed the work a whole day earlier than expected."
"Before! Yay"
"They sent me daily updates. What auto body shop does that Exceptional service."
"Communication was via text and very efficient."
"From talking to them on the phone to the text message. Its all worked out"
"Kept me informed of progress by text, phone call"
"The texts and calls were really great."

Likely to Recommend

Repair Quality

Customer Service

Workmanship was excellent! Car looks like new where the damage occurred. Staff was so pleasant to work with, very professional and helpful. Highly recommend.

My Experience

The work was done quickly and the car looks like new! Both people I interacted with were nice, efficient. I would recommend 101 Auto Body to everyone. Thank you

Likely to Recommend

Repair Quality

Everyone so nice there. Repairs were done quickly and done well. I would recommend Auti Body 101 to all my friends.

Customer Service

Returned Clean

My Experience

You are great communicators

My Experience

I appreciated the thoroughness and attentiveness during periodic phone converstaions with David about progress of the repairs

Likely to Recommend

Already have made recommendations!

Repair Quality

Great work as always, damages are gone and the car looks good as new!

Customer Service

David is fantastic! Very kind and personable, and puts in the extra effort to make sure repairs are perfectly taken care of.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great job!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

You have good business practice number 1 with me and State Farm

Repair Quality

Thank you, everything is going well with car. Your expertise is appreciated.

Customer Service

The service was excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I couldn’t be happier with your service - -across the board. Dave was a true professional…patient, efficient and an excellent communicator from start to finish. He handled everything with my insurance company, kept me informed throughout the process, and my now beautiful car was ready even sooner than expected. Your workmanship is outstanding! My 2016 Honda looks like new—it’s hard to believe it’s the same car after the damage it sustained. And attention to detail is incredible - - even the interior looks great. The entire repair process was smooth, easy & totally stress-free. Everything went perfectly, without a single glitch… big sigh of relief after my car had been badly side-swiped, two break- in’s, door lock destroyed, vandalized & damaged etc., etc. Sincere appreciation to your entire team for their care & excellent work—it truly could not have been better. I would highly recommend 101 to anyone needing auto body repairs. We feel fortunate to have found you. Sandy Shaw Friedman & family

Likely to Recommend

Definitely will refer.

Repair Quality

Great job!

Customer Service

Likely to Recommend

Repair Quality

Everything looks great and the work on my bumper was done early! They managed to fully repair some damage to my bumper without needing to replace it. Both of the gentlemen who helped us were so kind and informative at every stage of the process

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

We have used 101 autobody before they have always done wonderful work for us and in this case, they outdid themselves. They gave our van a nice wash afterwards and it just loaded even though it’s 25 years old.

My Experience

We were super happy with the service and courtesy.

Likely to Recommend

Repair Quality

Excellent work and communication

Customer Service

Returned Clean

My Experience

Thank you. Your efforts and activities repairing my car were exceptional and very satisfying. I am very happy with the results.

Likely to Recommend

Repair Quality

Very satisfied with the information flow and workmanship done with my vehicle. The vehicle was returned to me in the same appearance as it was prior to the accident. The repair and workmanship was exceptional.

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

I would never recommend this repair shop for the reasons given above.

Repair Quality

The owners manual was missing, the Bluetooth system was broken, and there were new scratches on the passenger side of the vehicle

Customer Service

When I discussed the defects with the staff people at 1:01 autobody, they blame the problems on me. There was no effort to correct these defects on the part of 101 auto body.

Returned Clean