101 Auto Body - Berkeley

4.9 (1,593reviews)
98%
1223 San Pablo Ave,  Berkeley,  CA  94706

In operation 19 years.

101 Auto Body is a family owned auto repair business that has been in business since 1986. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at 101 Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the East Bay Area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,593)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through texts, calls, and emails, keeping customers informed throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. Customers highlight the professional, friendly, and courteous staff as a key differentiator. A few customers noted isolated concerns around delayed notifications, minor cleanliness details, and occasional parts-related issues, but these represent a small minority of the overall feedback.
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"I have used them in the past. They are the best. Excellent work; excellent service, excellent customer service. I have always been treated with courtesy and respect."
"Workmanship was excellent! Car looks like new where the damage occurred. Staff was so pleasant to work with, very professional ..." Read more
"Excellent job on the repair of my car — thorough, responsive when questions arose. The work was completed a bit earlier than expected. ..." Read more
"... same appearance as it was prior to the accident. The repair and workmanship was exceptional." Read more
"The service was really incredible. They really kept me in to loop with everything step ..." Read more
"... kept me appraised of the progress of the repairs and my car was finished sooner than they had predicted. And it looks like the accident never even happened." Read more
"... they accelerated by 2 days and finished in time. A 6-8 day project took 3.5 days." Read more
"They did good work, they were very professional, and they completed the work a whole day earlier than expected."
"There was a delay of about 1 week after the estimated completion date."
"Repairs were completed a day earlier than scheduled."
"They sent me daily updates. What auto body shop does that Exceptional service."
"... Body really took care of my car and was very polite. They kept me in the loop every step of the way of having my car. Anything that popped up they let ..." Read more
"Notifications via text were helpful, but never indicated there was a delay in repairs being complete. I only found out about ..." Read more
"Communication was via text and very efficient."
"Excellent customer service! Clear and helpful communication, with as much detail as I needed to understand what was done. When an adjustment was ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Professional, timely, excellent job.

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Repair Quality

Excellent overall!! Car looks awesome and easy to communicate with

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

They are very conscientious. Quite pleased with them.

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Repair Quality

Customer Service

Professional staff and kept me informed at the progress of the repairs. Good experience.

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Repair Quality

I was really shaken up having experienced a hit and run accident when my car was parked in SF. Everyone at 101 Auto Body were so professional and kind. They kept me appraised of the progress of the repairs and my car was finished sooner than they had predicted. And it looks like the accident never even happened.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Excellent

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Repair Quality

Customer Service

101 auto body was amazing and very detailed with their work which is why I returned to them for my repair. Great customer service

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Car wasn’t as clean as I hoped. They did wash it but not expertly

Repair Quality

No comment

Customer Service

My Experience

Car was fixed and ready on time that I had requested. Excellent.

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Repair Quality

Customer Service

Returned Clean

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I’ve used them before and have recommended them to others

Repair Quality

Looks great

Customer Service

Very efficient, work done at proposed time line and I am totally satisfied with 101 auto body.

Likely to Recommend

Repair Quality

David is the best! Give that man a raise

Customer Service

Returned Clean

My Experience

I will discuss the issue with the manager.

Likely to Recommend

101 Autobody is a well-managed business with excellent staff. They are trustworthy, helpful, and communicate well. Insurance mostly covered the repair, but my understanding is that the shop’s prices are very fair. I’d recommend them highly to family and friends.

Repair Quality

Excellent job on the repair of my car — thorough, responsive when questions arose. The work was completed a bit earlier than expected. My car’s appearance was restored to “like new” and it was delivered clean on the inside as well. Thank you!

Customer Service

Excellent customer service! Clear and helpful communication, with as much detail as I needed to understand what was done. When an adjustment was needed (angle of new headlights) it was done immediately.

Returned Clean

My Experience

Always high quality service at every level!

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Repair Quality

Highest quality of workmanship and customer service. Nobody does it better!

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

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Customer Service

They were great! super honest and pro.

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Best body shop I’ve ever used

Repair Quality

Customer Service

Excellent customer service and body work. Fast and easy

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Repair Quality

There may be some problems around the facia and part of the roof, but mostly it was handled pretty well

Customer Service

Hard-working and on time

My Experience

Likely to Recommend

Great work and service

Repair Quality

Looks like new

Customer Service

Very efficient and professional. We have used 101 Auto for many years .