101 Auto Body

4.7 (704reviews)
95%
5327 Jacuzzi St, Ste 3a,  Richmond,  CA  94804

In operation 19 years, 16 years at this location.

"We're the friendliest people in town."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (704)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

They were great! Did the work very well and quickly!

Likely to Recommend

Repair Quality

I'm satisfied with the quality of repairs completed, though it's annoying that the tire pressure in my tires wasn't correctly set. The tires did not need repair. I now know that auto shops over inflate tires to check for slow leaks and to prevent under inflation, but the shop should obviously have made sure the correct pressure was eventually set before telling me my car was ready to be picked up.

Customer Service

I was satisfied with the repairs done to my car. However, I discovered that my tires were over inflated by a lot when I got my car back. The tires were inflated to about 50-57 psi, which I only discovered when the tire pressure light on my dashboard alerted me to a problem. This was after driving my car for four days on tires that were potentially dangerously over inflated. The normal tire pressure for my rear tires is 32 psi and the normal tire pressure for my front tires is 33 psi.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sacaron mi llanta de repuesto y no la pusieron para atras

Likely to Recommend

Repair Quality

Customer Service

Not a first time customer, 101 Auto Body always repair my vehicles back to perfection. 10/10

Likely to Recommend

Repair Quality

The staff is friendly and efficient. Job was completed a day earlier than anticipated. All round great experience.

Customer Service

My Experience

Henry and Veronica are fun to deal with! Would love to work with them again but not for a while? Car looks like new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great and friendly service. Great job on the car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They’re very good at keeping you in formed on the progression of your vehicle which is very good

Customer Service

The owner is very nice

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Repair Quality

Excellent service, I was very pleased with everyone at 101! Very pleasant, professional and communicative. My car was done quickly and returned beautifully!!

Customer Service

Excellent customer service!

Likely to Recommend

I have recommended even family.

Repair Quality

I feel i should have ask for more work, its just great craftsmanship.

Customer Service

Veronica was very, very efficient, not only her job, but advice. Thank Veronica, thank you Henry.

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Excelente servicio recomendable

Repair Quality

Excelente atención

Customer Service

Excelente atención

Likely to Recommend

Repair Quality

101 always does a great job. We have used them for multiple repairs and Henry and his crew always do a great job.

Customer Service

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Repair Quality

Thank you for working with me on my car.

Customer Service

Returned Clean

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Repair Quality

Fast and well done.

Customer Service

Returned Clean

My Experience

Thank you everyone running good so far just been one day

Likely to Recommend

He always updated the process

Repair Quality

It running good so far and looks good

Customer Service

Very polite and very concern about the customer

Returned Clean

Likely to Recommend

Repair Quality

Made a stressful situation so much easier!

Customer Service

So friendly and helpful!

Likely to Recommend

I will absolutely recommend this Shop

Repair Quality

You guys are amazing Great job. Couldn’t have asked for a better customer experience.

Customer Service

Best I’ve ever experienced

Returned Clean