101 Auto Body
In operation 19 years, 16 years at this location.
"We're the friendliest people in town."
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
The car looked terrible when I handed it over. It looks great now.
Likely to Recommend - 5.0/5.0 -
I’ve come back to 101 Autobody multiple times, great staff and very trustworthy
Repair Quality - 5.0/5.0 -
Car looks great upon getting it back
Customer Service - 5.0/5.0 -
Veronica and Henry are very helpful and most excellent
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My experience with 101 Auto Body has been extremely disappointing. My vehicle was brought to 101 Auto Body for repairs following a collision, and instead of receiving a properly repaired vehicle, I experienced additional problems that I did not have before the repair process. My concerns include electrical malfunctions affecting both sides of my vehicle after the bumper was removed and reinstalled, including ongoing left-side headlight/electrical issues; damage to the lower engine cover and a component that resulted in a new rattling noise at freeway speeds; and what I believe was an inadequate investigation of that noise when I was told it was related to my suspension. I also raised concerns regarding ink stains, additional mileage placed on my vehicle while it was in the shop’s possession, and other issues. My primary frustration is that 101 Auto Body has repeatedly denied responsibility for the problems I reported rather than meaningfully investigating and addressing them. This was particularly concerning because my Mercedes requires familiarity with German-engineered vehicles and their electrical and mechanical systems. I expected the vehicle to be returned to me properly repaired—not with additional problems that I am still trying to have addressed more than a month later. I am continuing to pursue resolution of these issues through Allstate and reserve all rights regarding the repairs, the resulting damage, and the handling of my concerns. Overall, my experience has been frustrating, time-consuming, and has resulted in a continued loss of confidence in both the quality of the repairs and 101 Auto Body’s willingness to take responsibility for problems arising during the repair process.
Customer Service - 1.0/5.0 -
My experience with 101 Auto Body has been extremely disappointing. My vehicle was brought to 101 Auto Body for repairs following a collision, and instead of receiving a properly repaired vehicle, I experienced additional problems that I did not have before the repair process. My concerns include electrical malfunctions affecting both sides of my vehicle after the bumper was removed and reinstalled, including ongoing left-side headlight/electrical issues; damage to the lower engine cover and a component that resulted in a new rattling noise at freeway speeds; and what I believe was an inadequate investigation of that noise when I was told it was related to my suspension. I also raised concerns regarding ink stains, additional mileage placed on my vehicle while it was in the shop’s possession, and other issues. My primary frustration is that 101 Auto Body has repeatedly denied responsibility for the problems I reported rather than meaningfully investigating and addressing them. This was particularly concerning because my Mercedes requires familiarity with German-engineered vehicles and their electrical and mechanical systems. I expected the vehicle to be returned to me properly repaired—not with additional problems that I am still trying to have addressed more than a month later. I am continuing to pursue resolution of these issues through Allstate and reserve all rights regarding the repairs, the resulting damage, and the handling of my concerns. Overall, my experience has been frustrating, time-consuming, and has resulted in a continued loss of confidence in both the quality of the repairs and 101 Auto Body’s willingness to take responsibility for problems arising during the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service, excellent work in a timely manner. Henry was great.
Likely to Recommend - 5.0/5.0 -
Well, State Farm recommended me to them, but I would recommend them personally too
Repair Quality - 5.0/5.0 -
Great work and done in a timely manner. Henry was great!
Customer Service - 5.0/5.0 -
Henry was great, and so was the gal at front desk who actually did the estimate I’m sorry I can’t remember her name
Returned Clean
My Experience - 5.0/5.0 -
I highly recommend 101 Auto Body and give it a 10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were great! Did the work very well and quickly!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
I'm satisfied with the quality of repairs completed, though it's annoying that the tire pressure in my tires wasn't correctly set. The tires did not need repair. I now know that auto shops over inflate tires to check for slow leaks and to prevent under inflation, but the shop should obviously have made sure the correct pressure was eventually set before telling me my car was ready to be picked up.
Customer Service - 3.0/5.0 -
I was satisfied with the repairs done to my car. However, I discovered that my tires were over inflated by a lot when I got my car back. The tires were inflated to about 50-57 psi, which I only discovered when the tire pressure light on my dashboard alerted me to a problem. This was after driving my car for four days on tires that were potentially dangerously over inflated. The normal tire pressure for my rear tires is 32 psi and the normal tire pressure for my front tires is 33 psi.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Sacaron mi llanta de repuesto y no la pusieron para atras
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Not a first time customer, 101 Auto Body always repair my vehicles back to perfection. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is friendly and efficient. Job was completed a day earlier than anticipated. All round great experience.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Henry and Veronica are fun to deal with! Would love to work with them again but not for a while? Car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great and friendly service. Great job on the car
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They’re very good at keeping you in formed on the progression of your vehicle which is very good
Customer Service - 5.0/5.0 -
The owner is very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, I was very pleased with everyone at 101! Very pleasant, professional and communicative. My car was done quickly and returned beautifully!!
Customer Service - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0 -
I have recommended even family.
Repair Quality - 4.5/5.0 -
I feel i should have ask for more work, its just great craftsmanship.
Customer Service - 4.5/5.0 -
Veronica was very, very efficient, not only her job, but advice. Thank Veronica, thank you Henry.