1st Choice Collision - Cypress
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The automated texting program and the staff dont communicate with each other. Small detail...why would my radio station be changed?
Customer Service - 4.0/5.0 -
See previous
My Experience - 5.0/5.0 -
Karla is great customer service representative she is awesome, she kept me updated throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really friendly people I love the service they fix my car really instant and they did a really good job. Combine Body work on my car and paint Work was super great.
My Experience - 5.0/5.0 -
Did a great job restoring my car, good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work done
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair items were overlooked and not completed on-time, for a minor repair. Upon pick up electrical components no longer worked: passenger side power mirror and lane assist, and missing radio antenna. My side mirrors retract when the vehicle is locked. One mirror poking out and the other not, not sure how this was missed upon final assembly or why electronics were messed with. I understand disconnecting the battery, but anything else not sure why it was touched.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and communicate from Karla! She kept in contact through the whole repair and the vehicle looks great! Stellar job all the way around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! My service advisor, Karla, kept in touch with me throughout the process and advised me regularly about where we were in the repair. I’m extremely pleased by the quality of the work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Customer Service - 5.0/5.0 -
People were nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kimberly was great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer Service was an 11! A-plus for sure!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job!
Customer Service - 5.0/5.0 -
Very quick turnaround.