1st Choice Collision - Cypress

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They worked to complete my vehicle a day ahead of schedule so I could return my rental

My Experience - 5.0/5.0 -

Great communication from estimate to service! Kimberly worked with our insurance & made process easy! The car detailing at pickup appreciated & we are grateful for that service as well!

My Experience - 5.0/5.0 -

Friendly service, excellent communication and daily updates, great repair work and fast turnaround! 🌟🌟🌟🌟🌟

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great follow-up about status. Friendly employees. Great workmanship.

Customer Service - 5.0/5.0 -

Friendly and helpfull

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kimberly did an amazing job of turning a stressful situation into a much easier one. I truly appreciate her keeping me informed.

Likely to Recommend - 5.0/5.0 -

I have already spoke with Kimberly about another repair that I'd like her to take care of. Will schedule it with her as soon as I can.

Repair Quality - 5.0/5.0 -

Kimberly was very helpful, every step of the way.

Customer Service - 5.0/5.0 -

Very pleased with the work done by 1st Choice!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 1.5/5.0 -

My car was returned much sooner than expected. When they gave it toe it was missing the Tahoe emblem they had charged the insurance for, it was clearly listed. Now I've had the car for two days and someone got in my passenger side and immediately realized: the s wtbelt doesn't work. Upon inspection we can see they removed the interior paneling to do the repairs. bit it was no reassembled correctly. stripping messed up, seatbelt won't retract or extend really. Very frustrating because now we need to bring it back to the shop which is not close by.

Customer Service - 3.5/5.0

Likely to Recommend - 5.0/5.0 -

Of course , I have already recommended ....

Repair Quality - 5.0/5.0 -

Really did a Great Job of repairing the car . It felt so good to see the detailed work put into it ! Everyone there was Amazing !!! Very professional , kind and patient in answering all our questions . I will Definitely refer to my family and friends .

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your staff was very professional, courteous, and welcoming. I was very pleased with the repairs, timeline, and updates. It was a pleasure doing business with your company.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The staff is very knowledgeable, courteous, and respectful. I am extremely satisfied with the repairs. I appreciated the communication and updates provided.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Nicely impressed

Likely to Recommend - 5.0/5.0 -

Good job

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0 -

Very nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Awesome Karla

Likely to Recommend - 5.0/5.0 -

Absolutely

Repair Quality - 5.0/5.0 -

So awesome staff and very caring and great work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very professional and understanding staff. Vehicle was returned just like new. So glad that I chose 1st Choice Collision. Will recommend to everyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean