1st Choice Collision - Cypress
In operation 4 years.
1st Choice Collision has been proudly serving the Houston and the surrounding communities since 1991. 1st Choice Collision is a division of Car Crafters Collision LLC. Founded in 1982, our mission is to be the body shop of choice for customers, insurance companies, and employees, while providing the highest quality and safest repairs available today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
The folks at the telge location did a great job all around, would definitely go back to them if needed in the future and now have a place to recommend to family and friends. Thanks everyone.
Repair Quality - 5.0/5.0 -
Our vehicle has a white diamond color from the honda dealership that 1st choice collision matched perfectly looks fantastic no one would ever suspect a repair was done extremely happy with the results. Thank you.
Customer Service - 5.0/5.0 -
Larry Keilberg provided excellent customer service and kept us updated on the progress of our vehicle. Thanks Larry.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good job and customer attention
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Excellent customer focused
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
None
Repair Quality - 4.5/5.0 -
None
Customer Service - 4.5/5.0 -
Professional
Returned Clean
My Experience - 5.0/5.0 -
The vehicle looks great and drives well. My only concern is the headlights look like they may need to adjusted as the right headlight looks to be high. It can be distracting to oncoming traffic.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everyone that I spoke with was very nice and professional. I took my suv back to them because the bumper was not properly connected and they fixed it in 20 minutes. Will suggest this place with my friends and family
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the work on my Kia. Also I want to thank Asa for keeping me updated on the process & her bubbly personality. I will definitely recommend your company to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with the work that was done on my Kia. You keep me updated on the repairs via text messages. Mostvof all Asma was very professional & friendly.
Customer Service - 5.0/5.0 -
I would recommend your services to my friends.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I definitely would not recommend people to use them. I would warn them not to use them. If they had no other option I would advise them to take pictures of every square inch of the vehicle and document everything.
Repair Quality - 1.0/5.0 -
When my car was finally finished I went to pick it up and there was a huge, new scratch on the hood song with a bunch of other new spots with paint missing. So I had to bring it back a week later and get another rental for 3 extra days. I had to make calls to the insurance company because they kept adding on to the final price. Took a month longer than they said it would. The manager I finally dealt with at the end was helpful but it was a bad experience outside of that.
Customer Service - 1.0/5.0 -
The guy who oversaw my claim tried to tell me there was a huge scratch on the hood when I dropped it off. If I didn’t have pictures proving the scratch and other spots weren’t there beforehand they wouldn’t have fixed it. Felt extremely dishonest and unprofessional. The manager took care of it eventually and he was helpful.
Returned Clean
My Experience - 5.0/5.0 -
Excellent job. We’re are very happy with the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done in a short amount of time and I was left very satisfied with the work and repairs. Very polite customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and kind customer service. Vehicle was done in a timely manner and paint was very well put. Over all great place!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m satisfied , They did a good job and so nice
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The vehicle came back like nothing ever happened, my biggest concern was that in the 2 weeks they held my vehicle for repairs for a door damage my vehicle was driven and put over 150 miles, just for a door repair. With no explanation as to why was it driven so much.