3D Collision Centers - Wayne

4.8 (4,182reviews)

97%

(610) 687-9444

378 W Lancaster Ave., Wayne, PA 19087

97%

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378 W Lancaster Ave.
Wayne, PA 19087

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About 3D Collision Centers - Wayne

See Photos

378 W Lancaster Ave.
Wayne, PA 19087

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 45 years.

Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,182)

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Newest
Rating

3,680 Customers Rated

5 Stars

78% Complete

(3260)
4 Stars

7% Complete

(291)
3 Stars

1.4% Complete

(57)
2 Stars

0.6% Complete

(27)
1 Star

0.4% Complete

(15)
< 1 Star

0.7% Complete

(30)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlight the exceptional professionalism and friendliness of the staff, noting that the repair process was made seamless and stress-free. The quality of repairs is frequently described as flawless, with vehicles returned looking brand new, thoroughly cleaned inside and out. Customers appreciate the regular text and phone updates throughout the repair process. While the vast majority of feedback is overwhelmingly positive, a small number of customers noted occasional delays in repair timelines, isolated issues with incomplete repairs, and in rare cases, a lack of proactive communication about delays - all areas customers felt could be improved.

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Service Quality
Communication

"The day I picked my car up from 3D it looked as beautiful as the day I left the showroom with it in 2023 when it was brand new."

"Lots of debris dust, pock marks and orange peel in the paint finish. You can also see where the dent in the fender ..." Read more

"Great job guys. The car is in perfect condition after the repair. Functional and shiny. Looking forward to collaborating with you in the ..." Read more

"The communication, professionalism, and timeliness of the project completion was excellent! I was very impressed."

"LACK OF COMMUNICATION AND I WAS NOT TREATED LIKE A PAYING CUSTOMER, I WILL NEVER REFER ANYONE TO 3D AUTO. GOD FORBID ..." Read more

"It was late. And every time I called to check status I learned it was going to take longer. Was not getting updates about the delays unless ..." Read more

"Communication was amazing- they took the time to clearly explain every step of the process to me and even took the ..." Read more

"The day that was originally indicated, the car was not ready and no one communicated to me until I showed up at the shop"

Service Quality
Communication

Service Quality
Communication