3D Collision Centers - Wayne

4.8 (4,218reviews)
97%
378 W Lancaster Ave.,  Wayne,  PA  19087
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Shop AssistantSparkles

In operation 45 years.

Founded in 1981 by Dave Niestroy, our independently owned multi shop operation has 9 state of the art locations in the Southeast region of Pennsylvania. 3D offers its customers the highest quality workmanship with a no excuse attitude. Driven, Dynamic, Dedicated are more than just words in their showrooms, they are part of the woven culture that is 3D.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,218)

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The day that was originally indicated, the car was not ready and no one communicated to me until I showed up at the shop

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Returned Clean

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My Experience

On time, on budget and most importantly, great job!

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On time and great work.

Returned Clean

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Excellent service as always

Customer Service

Such great people. So kind and considerate

My Experience

Jeff and Rob were both phenomenal, they both knowledgeably and kindly assisted me through this entire process. Rob was my first impression of 3D, and he was so friendly and prompt with getting back to me regarding the information about my repair. Jeff was also the utmost helpful during this entire process and went out of his way to obtain all of the information needed to have the most successful outcome. I could not have asked to have it handled any better. These two are a dream-team for sure! Thanks so much again!

My Experience

First of all, you guys are so nice! I was kind of embarrassed when I first came in because of what I had done to my car. Rob Mestichelli made me feel normal about it and was actually fun to talk to. After dropping off my car on the day of my appointment, I went across the street to Enterprise and got my rental. Driving it out of the parking lot, I got concerned that there was a big arrow on the driveway making it look like I might be going out a one-way entrance. I rolled down my window and asked a man if it was ok to go out that way, and he directed me in a helpful way. That man turned out to be Jeff Swartz, the one who called later with an update about my car. We discovered that he knew of my father as a teacher from his Junior High days at Welsh Valley, and knew my stepmother as his teacher at Harriton! I also loved that he told me I could deposit my rental car back in the 3D Collision parking lot when I brought it back instead of going over to Enterprise first and crossing Lancaster Ave. on foot! The next day I brought my 93-year-old dad along to collect my repaired car, since we had just been out for lunch. My dad enjoyed Jeff’s stories. I admired the job done on my car and how clean it was! Faith Rudisill

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They were super friendly, intelligent, and took expert care of my car.

Likely to Recommend

If there was a number higher than a 10, I would have chosen that number - such was the level of my satisfaction with this repair. Should any acquaintance, friend, or family member request a recommendation regarding an auto body shop, 3D Collision Center Wayne would be my first and only recommendation.

Repair Quality

The day I picked my car up from 3D it looked as beautiful as the day I left the showroom with it in 2023 when it was brand new.

Customer Service

The Customer Service rep who assisted me at 3D, Rob Mestichelli, is in my opinion, the best in the business. He is a real asset to 3D. I had never met a guy as sincere, honest, knowledgeable, and helpful as Rob in any previous interaction I have had with car repair centers. It was Rob who made the entire experience a real pleasure.

My Experience

Jeff was very attentive and kept me well informed.

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Returned Clean

My Experience

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Very very pleased

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Paint looks just a bit lighter than rest of car

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Very professional, helpful, polite

My Experience

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My Experience

Really impressed by the workmanship and customer service of this team. Rob is a pro and would take my vehicle to them again in a heartbeat. Thank you!

My Experience

Great physical work on the car. Outstanding setting of expectations and superb communications throughout. 3D is professional and I will recommend them to others.

My Experience

When I dropped my car off, I appreciated Rob’s thorough explanation of the work that would be done and the time and attention he paid to the details involved. Jeff kept in close touch with me through each phase of the work. Though it took an extra day, Jeff managed to get the needed parts that were holding up the finished job. He too was great, and as I was leaving he explained that the car was good-to-go but to hold off on getting it washed for a few weeks so the paint could settle in. On check out, Diane took care of me and I found her very pleasant to talk to. All in all, I sure don’t want another accident requiring body work, but it was a pleasure to work with staff. My thanks as well to the mechanics that returned my car to picture perfect.

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Jeff, Rob and Diane were very professional, informative and accommodating. Thank you. Mary Kay Burke

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My Experience

The car looks great

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Car looks great I appreciate getting the updates on its progress

Customer Service

Helpful phone call at the start explained everything