ABRA - Grand Rapids
In operation 16 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good job overall the car looks great. Though upon receiving, there were white spots from various places around the car from one of the later stages of finishing up. I also found white dust all over the cargo area when opened. Nothing too serious but could be better. Other than that, great communication and professionalism. Would return again!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the guys did nice work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Abra did a wonderful job fixing my car. It looks as if nothing even happened! Their customer service is a 10/10. They kept me updated and communicated the entire time. I would highly recommend this place for any car repairs. Very reliable, and the staff is just great! Ask for Antonio!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
ABRA did as they always do; completely fix everything and make it like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0 -
Customer service was excellent. Everyone was attentive. The repair was done within the timeframe they suggested and the work was perfect. Thank you so much for making it painless, the rental car transfers, etc.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
love it. friendly and ready before time given very happy
Likely to Recommend - 5.0/5.0 -
11/10
Repair Quality - 5.0/5.0 -
My total experience with ABRA was exceptional to say the least. The staff is kind. Their work is impeccable, and their timeframe is likely unmatched for Teslas. If I have one piece of constructive criticism, i would just ask for “worst case/best case scenario” timeframe estimates so customers can plan better.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Damaged area looked brand new
Customer Service - 5.0/5.0 -
Well organized and knowledgeable service experience for my Tesla. Felt like my car was being carefully taken care of by certified professionals. High customer service ensuring I was informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs where wonderful.
Customer Service - 5.0/5.0 -
Great job.
My Experience - 0.0/5.0 -
The body work was still incomplete and because I needed my truck I just said to myself oh well I will never come back.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work done on my car and thank you for cleaning my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
First time customer. I was side swiped! My car now looked better than the day I drove my Lexus with only 7 miles on the odometer ! Thank you , abra
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Complete
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Good