ABRA - Grand Rapids
In operation 16 years.
From a single repair center back in 1984 to hundreds of locations across the country, ABRA has become a leader in the collision repair and auto glass repair industry. It is an unwavering commitment to doing things Right the First Time, On Time® and exceptional customer service that sets ABRA Auto Body & Glass apart. When you choose ABRA for your auto body repair or auto glass repair, you’ll experience a convenient, hassle free process designed to get you quickly and safely back on the road. ABRA takes care of the details including arranging your rental, coordinating insurance work, and keeping you updated along the way. ABRA’s I-CAR certified repair centers are equipped with the latest collision repair technology and staffed by highly trained technicians, so you can be confident your repair has met the most rigid quality and safety standards. And for added peace of mind, every auto body repair comes with a written limited lifetime warranty, valid at an ABRA location across the country.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and fantastic work
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Confused on what was needed to fix car and how to get the parts required
Repair Quality - 1.5/5.0 -
Not done yet, continually having part ordering issues
Customer Service - 2.0/5.0 -
Asking me about my repair when it is not completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall the experience was very pleasant and painless. Thank to everyone who made this experience pleasant.
Repair Quality - 4.0/5.0 -
The process was new to me and once I was given the steps as to the steps involved in completing the repairs I was completely satisfied with the process.
Customer Service - 4.0/5.0 -
Once Josh provided me with complete information about the process all went smoothly.
My Experience - 5.0/5.0 -
Steve was wonderful to work with. Very professional, friendly and thorough. TYVM!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great! My Tesla Model 3 is looking like new
Customer Service - 5.0/5.0 -
Very kind staff, with a fair amount of communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I appreciated how quickly the vehicle was repaired and met my request to have finished when returning from vacation so I could Uber from airport to pick up car. Only reason not a 10 was at first I was told I could not have the windshield repair while car was in shop. But that was quickly reversed which was much appreciated (may b3 a training iasue for those taking initial calls). I will recommend your company to others. And I appreciated the car being washed when picks up! Good job!
Customer Service - 4.5/5.0 -
See previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The gentleman that we met with for our paperwork went above and beyond to take care to f us. Went through the paperwork and showed us the work on the vehicle with great detail. Greatly appreciate the great work and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
ABRA did very well and worked with my insurance company, no problems whatsoever.
Repair Quality - 5.0/5.0 -
ABRA did a fantastic job repairing my vehicle, it looks perfect and the repairs were done quicker that I expected, nice work to all of you!
Customer Service - 5.0/5.0 -
ABRA is very easy to work with from assessment to completion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was great.