Acme Opco LLC
In operation 5 years.
We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at ACME Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Acme did a thorough and beautiful job restoring our vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
60 days for minor repairs. National average is 12 days for all repairs
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0 -
Not unless they can fix a situation that is terrible and incredibly expensive.
Repair Quality - 0.5/5.0 -
They ran into many issues, but unfortunately not my fault though they became my issues. - Extremely high turnover, so I didn't even have a contact until the last 2 days - I had to physically stop by to see what state the car was in - It was a cosmetic front right corner accident (not mechanical) but they put me in a rental with Enterprise for $31/day. - A job quoted at 7-10 days took a total of 40, which was financially substantial & incredibly problematic for my family - Couldn't even get MAPFRE either on the phone times nor would answer emails, so they couldn't help either - MAPFRE told ACME (who had no manager at the time) to use aftermarket parts in several key areas for fixes. They both do not match the car nor fit properly at all. - Looks worse than it did before the accident, 0 communication, cost me over $1,500 (with a $350 deductible), and I had no idea on the status or decisions being made - Have had them work on another car couple years ago and it was perfect. This experience has been the exact opposite. - Would not have used them if I had known up front the issues they were having nor would I have just take MAPFRE's suggestion, because they're a "comprehensive approved shop" that can also do appraisals, etc. - The checks just automatically got sent to MAPFRE to do work that I never would have approved. By then it was too late. - Hopefully can be remedied by both companies and I will repeat this survey. Maybe their new hires will make a difference, but I had to proactively push and push all the way to the end, and still got a car that I said I "do not accept the work."
Customer Service - 0.5/5.0 -
0 communication and 7-10 days turned into 40!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Acme based on results but give insight based on the delays I encountered.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I was told it would be done 7 days took 2 months 11 days then l asked for a detailed inside buffed out side received a filthy interior dashboard stereo all streaks the paint on the truck was all water spots this is unacceptable for what l paid
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Scheduling issues. One week laer than promised
Customer Service - 4.5/5.0 -
Poor communication from staff when managr was off on leave.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end of the repair of my Volkswagen I felt supported. As soon as I walked in the door I was given very good advice to get a rental car which was definitely the best thing to do as my car even though driveable wasn't safe to drive. Then as supply chain difficulties pushed the completion date of my cars repair further into the future Acme kept me informed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Although not my best experience, I still think you folks do a good job.
Repair Quality - 5.0/5.0 -
Door is fixed
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people that work there and the work done on my truck looks fabulous. Great job!! No complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work on my truck looks fantastic and the people that work there are very professional and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Second time we’ve had to use them and wouldn’t hesitate to go back!
Repair Quality - 5.0/5.0 -
Exceptional work!
Customer Service - 5.0/5.0 -
Very communicative about the process.