Airport Paint & Body - Erlanger
In operation 21 years.
Airport Paint and Body if a family owned collision repair business. Eddie Thomas, general manager, is a third generation body shop owner with over 25 years experience. Airport Paint and Body's mission is to return your vehicle to pre-accident condition in a timely manner while providing world class service. Airport Paint and Body "taking pride in service for 3 generations". www.airportpaintandbody.com
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 1:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0 -
Is there an 11?
Repair Quality - 5.0/5.0 -
It looks PERFECT! And everything works correctly. 😎
Customer Service - 5.0/5.0 -
They were super nice, kind, and understanding of my silly questions.
Likely to Recommend - 5.0/5.0 -
My husband took his car there and he recommended me to take my car there. I have already told people happy I was with the process.
Repair Quality - 5.0/5.0 -
Every thing looks good and I think they cleaned my car on the inside and outside. My wheels even looked clean. The door and hood look aligned.
Customer Service - 5.0/5.0 -
Every thing looks good and I think they cleaned my car on the inside and outside. My wheels even looked clean. The door and hood look aligned. They were very helpful with everything. They took care of the car rental and kept my insurance and car rental updated with how long it would take.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with getting my car repaired. All the staff were very helpful and I would definitely recommend using this location.
Customer Service - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Auto Body repair is a hard job. They have to prepare and submit an estimate. Then the estimate has to be approved by all parties. Then come scheduling, and the drop off. Once the body shop tears the auto down, they have a chance to survey the total damage this may include an updated estimate. There are parts to order, and work to be scheduled. The paint has to match, and parts align. When all is said and done the finished work has to approved by the parties involved. I have been fortunate from my experience with Airport Paint, and Body to trust them with our vehicles, and monies. Thank you to all the great people at Airport for getting it done right, and in a fair amount of time.
Likely to Recommend - 5.0/5.0 -
Very happy with the repair and communication with everyone. Very helpful and friendly employees. My only issue is with the grease spots on the interior leather on the seats.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have already recommended Airport Paint & Body to several people.
Repair Quality - 5.0/5.0 -
Repairs took longer than expected - but, mostly due to Airport Paint & Body using OEM parts and having to wait on their delivery. We were kept informed of the status of the repair and are completely happy with the results.
Customer Service - 5.0/5.0 -
We are very satisfied with our dealing with Airport Paint & Body. We were kept informed of the repair status at every step up to delivery.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always does a good job
Customer Service - 5.0/5.0 -
They recognize repeat customers and are engaging .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything looks very good. Good paint color matching. I was impressed with the conditiion of the car on delivery,it looked like it had been cleaned and waxed inside and out. Looked new.
Customer Service - 5.0/5.0 -
From my first encounter the recepionist was very knowledgeable about what to expect. Very good customer relations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was great, took about 2 weeks, front end was smashed. Looks great, even cleaned my car and gave me a goodie bag which was totally unexpected. Thanks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have many times
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You took care of everything. It was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had some confusion with original estimate but Eddie took care of the problem.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent customer service no notes