Alioto's Auto Body - San Rafael

4.9 (459reviews)
99%
3241 Kerner Blvd. Ste. B,  San Rafael,  CA  94901
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Shop AssistantSparkles

In operation 87 years.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Mercedes-Benz

Reviews (459)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and thorough communication, including regular text updates and phone calls throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are recurring themes, with customers appreciating the seamless coordination with insurance companies and rental car agencies. The complimentary vehicle cleaning upon return is a frequently mentioned pleasant surprise. A small number of customers noted areas for improvement, including clearer upfront timelines, more advance notice for vehicle pickup, and occasional follow-up gaps - feedback shared directly by customers themselves.
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"Once again, Alioto's demonstrates they're the best in the business! Had a small fender issue on my CRV, and they were able to take me the same ..." Read more
"Not only were the repairs extremely well done, they took the time to leave it immaculately clean."
"Efficiency, quality, and proactivity barely begin to describe the service provided by this professional team. They ..." Read more
"... process. Additionally - and perhaps most importantly, the work was flawless." Read more
"1010 for quality of work and customer experience."
"... time management throughout the entire process. They set up a time for me to bring the car in, stated a time when the body work will be completed, provided an interim ..." Read more
"It was ready a day before scheduled pick up."
"They were ahead of schedule. I really appreciate them getting it done before I left for an out of town business ..." Read more
"Great repair and done very quickly thank you"
"I was originally told Wednesday but it wasn't ready until Friday."
"... the quality of the work, but particularly be the thorough and frequent, clear communication and updates, super appreciated!" Read more
"... Aliotos did a wonderful job on my car. They also kept me appraised every step of the way and took the time to answer all the questions I had." Read more
"Extremely communicative and always professional. I knew exactly where my car was in the process at all times."
"The quality of the repair, communication throughout the process and customer service at Alioto's-San Rafael ..." Read more
"Great text message update system + a few informative phone calls along the way."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Came out better than I’d expected.

Customer Service

Very cordial but there was initial resistance to repairing and everyone was busy. However, people did get free and everything was great.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone was great. Thank you so much.

My Experience

The entire team at Aliotos Garage was so supportive, kind and helpful. Thank you so much for everything you did to get my car finished so quickly.

My Experience

Amazing repair job and appreciate the car wash interior and exterior!

Likely to Recommend

Friendly, helpful and ever ready to assist.

Repair Quality

Everything was done impeccably. Only the hood needed an electronic adustment-done on the spot.

Customer Service

Completely satisifed with quality communication and service.

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Repair Quality

Customer Service

The repairs were completed professionally but it took forever to obtain some of the parts from foreign countries.The vehicle was in their shop for 30 days.

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Repair Quality

Customer Service

My Experience

I’m so glad I was able to learn while working at the shop this summer. Thank you Carla Marco and everyone. And the car looks great after I ran into our fence! :)

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Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

You kept us well informed and repaired the car efficiently

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Repair Quality

Customer Service

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Será recomendado

Repair Quality

A sido un buen trabajo Alioto s, es toy muy sastifecho por la sinceridad y amabilidad y la puntualidad del acuerdo con la fecha grasias

Customer Service

Excelente muy amables

Returned Clean

My Experience

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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I was very pleased with the entire process and final product.

Repair Quality

Excellent work on my car, and the communication was top notch.

Customer Service

The communication was top notch.

Returned Clean

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Repair Quality

Customer Service