Alioto's Garage - San Mateo

4.9 (1,230reviews)
97%
815 Woodside Way,  San Mateo,  CA  94401
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Shop AssistantSparkles

In operation 87 years, 6 years at this location.

Alioto’s Garage has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,230)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and frequent communication, and timely repairs. Many highlight the professionalism, friendliness, and attentiveness of the team, noting that they were kept informed throughout the entire repair process via text, phone, and email. Repair quality is frequently described as excellent, with vehicles returned looking like new, and paint matching described as flawless. Customers appreciate the smooth, stress-free experience and the shop's willingness to go above and beyond. A few customers noted areas for improvement directly in their feedback, including occasional delays, minor alignment or finishing issues requiring return visits, and isolated communication gaps - all of which the shop generally addressed promptly.
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"Completely satisfied. Exceptionally good service. Very responsive to our needs. Great job by all"
"Stellar work and follow through"
"Alioto's was wonderful and repaired my car back to new! They even fixed an area of an old botched paint job and guaranteed the new ..." Read more
"... kept everything smooth throughout the process. The quality of work was outstanding, and I truly appreciate their attention to detail. Im very satisfied and ..." Read more
"Amazing repair quality. Looks better than new. Paint looks perfect. So happy to be back in my car."
"Repairs look great, communication was great, customer service was great! Totally satisfied and grateful ..." Read more
"Amazing service, super friendly and great communication from start to finish. Also, they got the color spot on for my Scion."
"... process from drop-off to pickup was very smooth. I appreciated the text updates on the progress of the repair." Read more
"... while it made its way through their approval process. I didnt know about the slowdown and was frustrated to be without my car for an additional 3 days." Read more

My Experience

Repair experience far exceeded my expectations. Excellence communication. I appreciated the updates from Alioto’s and the thorough explanation of repairs at pick-up.

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Absolutely recommend.

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I’d like to be able to rate it even higher

Returned Clean

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Still waiting to hear about the emblems that are missing so they can install them

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They did an excellent job and were courteous

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Returned Clean

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Absolutely. The quality of the experience from the beginning to the end was exceptional.

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Outstanding service in terms of regular updates on my car as well as quality of work. Icing on the cake to have the car returned detailed!

Customer Service

Personable and good at setting expectations

My Experience

Professional and pleasant at a time of stress Gold star

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Gold Star

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The work was well done and the staff was great! Highly recommend!

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Everything was done cleanly

Customer Service

Kody and staff were so helpful, always going above and beyond to answer all my questions. He even helped coordinate my rental car pickup.

My Experience

Kody, Christian and the entire team were supper attentive and welcoming throughout the entire process! Kody is very detail oriented & makes you feel very confident that the service was done with full integrity.

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Amazing service provided by the team. Special shoutout to Kody & Christian! Super friendly, attentive, and made me feel valued with all the transparent communication the whole way.

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Returned Clean

My Experience

Great job! Wrong window received but they resolved quickly.

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Returned Clean

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Returned Clean

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Returned Clean

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Returned Clean

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