Allard Collision - 19th Ave

5.0 (428reviews)
98%
22012 N 19th Ave,  Phoenix,  AZ  85027

In operation 15 years, 5 years at this location.

Locally owned, Locally operated facility with a family, team feel and attitude. Pride ourselves on top quality customer service, with exceptional repairs. Please look us up online for our customer reviews and we look forward to treating every customer with the "Allard Experience"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (428)

My Experience

Did a great job with great service

My Experience

There were delays at the beginning of the process, however, things moved quickly once Soraya took over my claim. Good communication once my repair began and my car looks fantastic.

My Experience

I was extremely satisfied with Allard’s repair and dealing with the insurance company. I would highly recommend them to anyone.

My Experience

Repairs were completed ahead of schedule. Very clean finish.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job! Got my truck in way quicker than other shops I talked to and got my truck done over a week ahead of schedule. Very happy with the communication throughout and the quality of the repairs. My truck is like new again. Thank you Soraya!

Likely to Recommend

Repair Quality

Great job! Communicated status updates well throughout and got my truck in and done well ahead of schedule. Very happy.

Customer Service

Returned Clean

My Experience

The ease of doing business and the very professional and friendliness of the staff made conducting business a pleasure. Offering rides to and from the shop made it convenient for me.

My Experience

I would like to thank everyone that was part of this transaction. I especially appreciated the updates. Will highly recommend. Thank you, Gloria Pena

Likely to Recommend

Repair Quality

Great work on my truck!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Overall AWESOME!!! From the communication and front desk experience! I really appreciate the work and my car looks great! Thank you

My Experience

Excellent repair job.

Likely to Recommend

Repair Quality

Title: Outstanding Service and Quality Workmanship from Allard Collision We recently had the pleasure of working with Allard Collision to repair one of our Toyota Tacomas, and we couldn't be more impressed with the exceptional service and high-quality workmanship they provided. From start to finish, Allard Collision demonstrated a level of professionalism and expertise that exceeded our expectations, earning them a well-deserved 5-star rating across the board. From the moment we contacted Allard Collision, their team was incredibly friendly, knowledgeable, and attentive to our needs. They took the time to thoroughly assess the damage to our vehicle and provided us with a detailed explanation of the repair process, putting our minds at ease and instilling confidence in their abilities. The repair work performed by Allard Collision was nothing short of outstanding. The attention to detail and precision displayed in restoring our Toyota Tacoma to its pre-accident condition was truly remarkable. Their skilled technicians utilized top-notch materials and advanced techniques, resulting in flawless repairs that surpassed our expectations. Furthermore, the communication and customer service we received from Allard Collision were exemplary. They kept us updated throughout the repair process, ensuring that we were informed every step of the way. Their dedication to customer satisfaction was evident in every interaction, and it was clear that our best interests were always their top priority. Overall, our experience with Allard Collision was incredibly positive, and we wholeheartedly recommend their services to anyone in need of automotive repairs. Their commitment to excellence, superior craftsmanship, and unwavering dedication to customer satisfaction make them a standout choice for collision repairs. We are grateful for the exceptional work they did on our Toyota Tacoma and look forward to working with them in the future. Thank you, Allard Collision, for your outstanding service and for exceeding our expectations in every way!

Customer Service

Returned Clean

My Experience

I had to clean out my car. When I brought it in it was spotless inside. When I picked it up it was dusty and carpets were dirty. Also had to recalibrate my tires as I was getting a low pressure error on tires. I was told to drive it a while and if it did not go away to come back on Monday.

Likely to Recommend

Repair Quality

It appears the workmanship is good. The few issues I had were the following when I delivered the car to be repaired it was clean inside and outside when I picked the vehicle up, it had been cleaned on the exterior, but not the interior. The interior was full of dried mud and debris, which required me to vacuum and clean out with wet cloths. When I got home some thing I wasn’t counting on doing in addition, my tire light was on for low pressure when I picked the vehicle up I called back to all Allard. To inquire about that I was told by Soraya that if it doesn’t go off by Monday, I could bring it back for someone to look at in the meantime, I did my own research and found that Allard had not properly calibrated my settings in my vehicle, after removing the tire, and or the rim, I was able to set it myself, which then eliminated the light.

Customer Service

Communications at time were confusing I would receive text messages about the vehicle, but the information in the text message was different than the information I received verbally over the phone from Soraya.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for accommodating us in a rough time

My Experience

Soraya was amazing with the communication! Car came out looking awesome!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. Updates provided during the repairs and vehicle repairs completed as promised. Everyone was extremely helpful.

Likely to Recommend

Repair Quality

Quick and accurate responses. Very fast turn time. Quality repair work

Customer Service

Courteous and efficient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean