Allard Collision - Highland

4.8 (790reviews)
95%
230 E Highland Street Suite #2,  Chandler,  AZ  85224

In operation 15 years.

Locally owned, Locally operated facility with a family, team feel and attitude. Pride ourselves on top quality customer service, with exceptional repairs. Please look us up online for our customer reviews and we look forward to treating every customer with the "Allard Experience"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Infiniti
Nissan

Reviews (790)

Likely to Recommend

Repair Quality

Kind, Understanding of the situation, and will to work

Customer Service

Jeff and team were amazing and kept me informed

Returned Clean

Likely to Recommend

Repair Quality

The reason leaving a 4. As I got my car back my steering wheel cover was gone. They left a mess all over my visors of white dots. Paint drops were on the exterior of my car that I caught before we left and a nice guy cleaned it off for me.

Customer Service

Customer service was good. They called & updated us in a timely manner.

Returned Clean

My Experience

The car looks great. Thanks to Elizabeth B. for her help and management of the process. She was a pleasure to work with.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best experience ever Very professional great communication and customer service Don’t want to go back but if I or anyone I know needs body work this place is where I’ll go

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Overspray paint on rear lenses, sensors not fixed, Highlander emblem bought was charged for installation, and it wasn't. Rear panel paint, splay, and doesn't line up . Noise still underneath, as panels were not reinstalled. Horrible work

Customer Service

Horrible, see comments. Bad workmanship

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly and fast service! Felt very taken care of and reassured that my vehicle would be back to normal!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Process seamless and customer service and communication was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jeff was very responsive and courteous. I had some minor quality issues that were addressed right away. Very happy with the service.

Customer Service

Returned Clean

My Experience

Quality work and friendly staff. We bring all of our company vehicles here for auto body repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already recommended them to two coworkers for needed repairs in their vehicles

Repair Quality

Very happy with my repair.

Customer Service

Very happy with the customer service!

Returned Clean

My Experience

Excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very quick on taking care of my car that was in an insurance collision. Jeff and eddie left me multiple voicemail and calls letting me know how the car was progressing, very polite! Great service.

Customer Service

Maria was very polite, and so were jeff and eddie.

Returned Clean

Likely to Recommend

Hahahahahaha, no a million times

Repair Quality

My bumper looks awful after repairs, did not fix the cracked paint, left pooling paint around sensors, dripping paint marks, gouges in paint where they hung the bumper. Eddie promised to get it fixed and set me up with another rental after the 4th of July. Eddie went on vacation, shop has no idea why I'm there. I asked if they setup the rental, "I'm sure it's all set" shocker it was not setup. Had to wait another 30min to get that fixed and found they put me in a tiny compact. I should have refused to take my car back the 1st time but Eddie assured me theyd take care of me. Beyond annoyed, what a horrific experience.

Customer Service

No rental setyp for your mistake

Returned Clean