Allard Collision - McKellips

4.9 (436reviews)
97%
445 W. McKellips Rd.,  Mesa,  AZ  85201

In operation 15 years, 7 years at this location.

Locally owned, Locally operated facility with a family, team feel and attitude. Pride ourselves on top quality customer service, with exceptional repairs. Please look us up online for our customer reviews and we look forward to treating every customer with the "Allard Experience"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM Basic
I-Car

Reviews (436)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work. Many highlighted that their vehicles looked brand new upon return, with several noting perfect color matching and flawless finishes. Communication was a standout strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness was frequently commended, as numerous vehicles were completed ahead of schedule, sometimes days or even a week early. A few customers noted areas for improvement, including occasional communication inconsistencies with the automated text system, isolated cleanliness concerns, and rare color-matching issues, all drawn directly from customer comments. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"... was very seamless and easy from start to finish. The work completed on my vehicle was extremely well done, and I am very happy with the results. Everyone I ..." Read more
"Our vehicle was repaired perfectly. We couldn't tell there had ever been damage done to it. Also, they had it ..." Read more
"... office protocol thru the artisans in the garage. They saved my vehicle that I thought was a goner. THANK YOU ALLARD!" Read more
"... how well it was going to be able to be fixed but it was fixed like it was brand be and I couldnt tell anything ever happened. Amazing work!" Read more
"this body shop does excellent work and would advise anyone that has car damage to bring your car to this shop"
"Ready on the day promised, even 5 hours early."
"I liked the very fast service that I received. I brought my Maverick in on Monday and I was able to pick it up on Tuesday."
"... car looks brand new. Like it never happened! Also my date for completion was Oct 10 and I got it back Oct 3! So happy! Everyone was so nice, extremely professional ..." Read more
"Two days early meant two days less of my rental!"
"Got my repairs done earlier than expected! Projected completion by Friday, ready for pick up by Wednesday afternoon. Love. Looks like nothing ever happened."
"... Collision kept me informed throughout the entire process. I especially liked receiving the text message updates, as they were convenient and helped keep me updated on ..." Read more
"... professional, answered all questions in a timely manner. Communication was excellent on anything to do with my vehicle. I would recommend and would use again if needed." Read more
"I appreciate the way they kept me updated on the progress. I was able to plan ahead. Thank you."
"Everyone was friendly and they kept me in the loop every step of the way. Thank you again."
"Didnt get notified when repairs were done"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Yes completely satisfied, kept me informed and great service

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Repair Quality

Great service and kept me updated

Customer Service

Returned Clean

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Repair Quality

Did an awesome job on my truck looks Brand new. Customer service was so nice and responsive and respectful

Customer Service

Returned Clean

My Experience

Likely to Recommend

100%

Repair Quality

However, I wish I didn’t have to take it to Allard collision but was glad that I did. They were very nice and Friendly and Mike communicated with me every single time he told me he was gonna call me. He would call me. I was very impressed not used to that.

Customer Service

Not wanting to see them anytime soon, but if I had to, I would definitely take my car there and recommend anyone else to do the same

Returned Clean

Likely to Recommend

They were professional. Other than my gas cap, I pray they did well. I see no other immediate issues

Repair Quality

Would give a 10 if the gas cap was screwed back on. I have no gas cap. That’s wierd. Think you guys can find it and reattach it?

Customer Service

Kept me updated

Likely to Recommend

Repair Quality

Everyone was extremely professional from start to finish. The repairs were done on time and I was updated every step of the way. I hope I’m never in need of body work again, but this is the place I would go if needed.

Customer Service

Returned Clean

My Experience

Everyone was VERY friendly amd professional. They kept me informed on my vehicle's status. My car also looks like new! Vehicle was returned clean and the work was even done earlier than expected for a bonus ;). Will definitely return for any collision/body-work need should it arise.

Likely to Recommend

Repair Quality

Great work wonderful team Great communication

Customer Service

Great work

Returned Clean

My Experience

Jessica did a great job organizing and communicating the challenges with insurance payment to reach the goal of getting our fleet vehicle back in service as quickly as possible. Thank you

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Repair Quality

Customer Service

Jessica did an amazing job coordinating and expediting a quick repair for our fleet vehicle.

Returned Clean

Likely to Recommend

Very likely! I had a great experience with Allard Collision and would definitely recommend them to a friend or colleague.

Repair Quality

My experience with Allard Collision was excellent! The entire process was very seamless and easy from start to finish. The work completed on my vehicle was extremely well done, and I am very happy with the results. Everyone I interacted with was friendly, professional, and extremely helpful throughout the entire process. I truly appreciate the great customer service and quality of work!

Customer Service

I was extremely satisfied with the customer service I received from Allard Collision. Everyone was very friendly, professional, and extremely helpful throughout the entire process. They made the experience seamless and ensured I felt informed and taken care of.

Returned Clean

My Experience

Very friendly, communication was excellent, very accommodating

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Good communication and timely service. Thank you, guys! I’d can confidently recommend you guys to family’s and friends.

Customer Service

Returned Clean

Likely to Recommend

I would 100percent recommend Allard.

Repair Quality

Very professional. They told me what was gonna happen. And then again told me what happened.thank you

Customer Service

Very nice

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They kept me up to date with their progress and finished before time.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean