Allard Collision - McKellips

4.9 (462reviews)
96%
445 W. McKellips Rd.,  Mesa,  AZ  85201
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In operation 15 years, 7 years at this location.

Locally owned, Locally operated facility with a family, team feel and attitude. Pride ourselves on top quality customer service, with exceptional repairs. Please look us up online for our customer reviews and we look forward to treating every customer with the "Allard Experience"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM Basic
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Email

Reviews (462)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and outstanding repair work that frequently left vehicles looking brand new. Communication was a standout strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Many reviewers highlighted that their vehicles were completed ahead of schedule, often days or even a week early, which was a recurring positive surprise. The cleanliness of returned vehicles was also frequently commended. A few customers noted areas for improvement directly from their experiences, including occasional inconsistencies between automated text updates and actual repair status, isolated incidents of vehicles not being thoroughly cleaned, and rare color-matching concerns - all mentioned directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"... was very seamless and easy from start to finish. The work completed on my vehicle was extremely well done, and I am very happy with the results. Everyone I ..." Read more
"Our vehicle was repaired perfectly. We couldn't tell there had ever been damage done to it. Also, they had it finished before we ..." Read more
"Excellent work, excellent service, excellent customer service from all employees."
"this body shop does excellent work and would advise anyone that has car damage to bring your car to this shop"
"Everyone was extremely professional from start to finish. The repairs were done on time and I was updated ..." Read more
"Ready on the day promised, even 5 hours early."
"I liked the very fast service that I received. I brought my Maverick in on Monday and I was able to pick it up on Tuesday."
"Got my repairs done earlier than expected! Projected completion by Friday, ready for pick up by Wednesday afternoon. Love. Looks like nothing ever happened."
"They helped rush it to get the repairs done before our trip, we really appreciate it!"
"Everything went smooth and done in a timely manner yay thanks so much"
"... Collision kept me informed throughout the entire process. I especially liked receiving the text message updates, as they were convenient and helped keep me updated on the ..." Read more
"... professional, answered all questions in a timely manner. Communication was excellent on anything to do with my vehicle. I would recommend and would use again if needed." Read more
"... Everyone was so nice, extremely professional and kept me up-to-date every step of the way. I will definitely recommend." Read more
"I appreciate the way they kept me updated on the progress. I was able to plan ahead. Thank you."
"Didnt get notified when repairs were done"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great prompt service the quality of work is excellent. I am very pleased.

Customer Service

Very fast, great prompt service great communication very happy with the Work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They kept me posted on what was going on with my car at all times

Likely to Recommend

Repair Quality

They kept me posted every week on status plus took care of charge for rental when the car had to be extended

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you's 😊

My Experience

My Experience

Happy with repairs!

My Experience

Mike Patrick was awesome to work with. He was extremely friendly and personable. I knew nothing about getting my sun damaged hood repaired and he took the time to walk me through the entire process and provided me with a fair quote. My car was done by the day he told me and looked fantastic. Thanks Mike for making this an easy process!

Likely to Recommend

Repair Quality

Customer Service

Mike Patrick was great. Very friendly and thorough with everything

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Work turned out great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks guys. Michael was fantastic to work with. I appreciate the continued updates

Likely to Recommend

I was happy with the service. Until I went to work and got sent home for not having my safety glasses. They’re missing from the truck following the repair service.

Repair Quality

The repair is fine. But when I got the truck back my work safety glasses are now missing from the center console. They’re brown/khaki and I need them back for my job. Please return.

Customer Service

Friendly staff. But someone removed my work safety glasses from my center console and I need them returned.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend

Repair Quality

Good job

Customer Service

Insurance claim very professional well done job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

After having the initial bumper repair and flair over the wheel corrected, it’s 10/10. Using the parts ordered the second time is having better results than the first after market parts approved by my insurance.

Customer Service

Mike and the front desk staff were excellent at communicating with me via phone or email. And provided great customer service each time I was at the shop. I really appreciate Jessica ordering a ride for me to pick up my vehicle after having to come back 2 additional times for further repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Car looks and drives like new. I would refer anyone that has an EV with damages and needs it fixed.

Likely to Recommend

My particular vehicle we an all electric vehicle and I would recommend others with EV's to take it to Allard Collision.

Repair Quality

I am very pleased with Allard work. The car looks and drives like new. I would recommend Allard Collision to any EV owner. The sensors and all the safety features all seem to be working. Thank you.

Customer Service

Great response time in any of my questions.

Kept me Informed?

Yes

Ready on Time?

Yes

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