Allard Collision - McKellips

4.9 (411reviews)
96%
445 W. McKellips Rd.,  Mesa,  AZ  85201

In operation 15 years, 7 years at this location.

Locally owned, Locally operated facility with a family, team feel and attitude. Pride ourselves on top quality customer service, with exceptional repairs. Please look us up online for our customer reviews and we look forward to treating every customer with the "Allard Experience"

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (411)

My Experience

Likely to Recommend

Repair Quality

Great service, great results

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work, excellent service, excellent customer service from all employees.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I really appreciate the calls from Mike for updates on my car. They left my car looking brand new. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for your great work

Likely to Recommend

I really recommend to my friends and family.

Repair Quality

Very good service

Customer Service

Profesional personal

My Experience

Very satisfied, staff was very professional, answered all questions in a timely manner. Communication was excellent on anything to do with my vehicle. I would recommend and would use again if needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Work seems good.

Repair Quality

Would have liked an employee to review the repairs with me when I pick up the car.

Customer Service

Returned Clean

My Experience

Thank you for doing a wonderful job on the repairs of my vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good as new

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience with Allard Collision has very positive! With each visit, the employees were pleasant and helpful - going beyond what was required. I appreciated that “Lift” transportation was provided. Very professional!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I wanna thank Allard cillision for a very good job on my dodge truck. I appreciate the good work and the people who made it happen. Thank you very much, Terrance Hayes

Likely to Recommend

Repair Quality

Great job…very appreciative and satisified!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work, Great service!

Customer Service

Likely to Recommend

The experience was not solid from the start. Most of that may have been the insurance company’s fault but then the experience didn’t really get better after that. I feel the insurance company got taken care of and I hope I did as well but I am not sure - and that’s the reason for the rating. Not sure I would be back as a customer.

Repair Quality

This is a tough answer because in the end, everything was seemingly fixed well. The reason for the low score is because on the initial pickup I found an issue. I had to ask to speak to someone to explain it and I believe when you repair a vehicle someone should meet you to explain the items that were fixed and go over things to avoid having the customer find the issue. It is also disappointing that it even got the customer seemingly without a quality control look. Communication through the process was also a bit of a concern but all small things. The reason for the number is that all the small things add up to a larger challenge.

Customer Service

See previous comment please

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean