CARSTAR Ambassador Autoplex (Tidwell)

4.8 (1,406reviews)
94%
159 Tidwell Rd.,  Houston,  TX  77022
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Shop AssistantSparkles

In operation 80 years.

Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,406)

My Experience

My compliments to the gentlemen who worked on my vehicle. Also to all of you that assisted me in one way or another while my vehicle was in your shop. Body work looks good! Thanks!

Likely to Recommend

Repair Quality

Good personal and good work!

Customer Service

Good customer service.

My Experience

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It is now my go to place for body work.

Repair Quality

Great service and real quality work on my car.

Customer Service

Great help from customer service.

My Experience

Throughout this process, Carstar kept us informed frequently of the progress on the repair of my car. Everyone I spoke to was patient and kind with all my questions. The css are looks new!

Likely to Recommend

Repair Quality

Working with Carstar was a very good experience. They provided the estimates for repair, updated me frequently, and were always patient and kind answering my many questions. My car looks new. I highly recommend Carstar!

Customer Service

Returned Clean

My Experience

They really did a great job ty very much

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Repair Quality

Customer Service

My Experience

We had a very good experience with CS Ambassador Tidwell. They kept us apprised of the repairs as they progressed. They were friendly, professional, and did a great job within the estimated time frame.

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Never leave disappointed, they always get my truck running brand new all the time!

Customer Service

Returned Clean

My Experience

Thank you Corina you held my hand all though the way above all I'm great full .thanks for the professional and kindness the company has shown me highly recommended 👌 my go to for life continue the great service 😀 Ambassador Tidwell Houston Texas job well done team 👏

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Repair Quality

Made me feel like car was in good care no worries

Customer Service

Made me feel like my car was in good care no worries

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

Thank you for your good work to all that work on my truck

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Great service great staff

Repair Quality

Very happy with the service and the detail job on car .very happy

Customer Service

Very happy with service and detail job

My Experience

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Customer Service

My Experience

Thank you all so much for taking such nice care of my car, helping me to understand and navigate the insurance process, and keeping me updated along the way. I have already told my neighbors that now I have a body shop to recommend. I appreciate your time!!

My Experience

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My Experience

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My Experience

Everyone I met was very friendly and my repair looks perfect. And I really appreciated the text message communications to keep me informed along the way.

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Returned Clean

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Returned Clean