Apex Auto Center Inc.

4.9 (847reviews)
98%
69 River Street,  Marlborough,  MA  01752
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Shop AssistantSparkles

In operation 12 years.

At Apex Auto Center Inc., our primary goal is to deliver top-tier auto repair services while providing an unparalleled customer experience. We prioritize earning the trust of our customers and consistently exceeding their expectations. With a commitment to excellence, we ensure that every vehicle is repaired to the highest standard, reflecting our dedication to quality craftsmanship. As we continue to set the standard in the auto body industry, we remain steadfast in our support for the local community. At Apex Auto Center, we are here for YOU—dedicated to providing exceptional service with every interaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (847)

Likely to Recommend

As stated in question 1, I'm just not satisfied with the end product. Wasn't completed as professionally as I would expect. The edges, lights, grille etc. are rough, as well as clear imperfections in the paint.

Repair Quality

Generally not too impressed with the work performed. It's substantially better than what the car looked like when it came in. But it's clear that masking was done (bumper wasn't removed) because around the lights, grille and outer edges there's very rough spots of paint that I anticipate will be peeling at some point. At angles you can see some significant imperfections in the paint, like it had dust or something when it was finished off. Color matching was great, staff was very friendly. But I can't say I would recommend, or come back. For someone who is passionate about their car, I'd have to recommend elsewhere.

Customer Service

Justin was very friendly and communicative.

Returned Clean

My Experience

Fantastic experience. Obviously getting in any kind of accident is a horrible experience, but Apex made it as seamless & stress free as possible. Daily updates, friendly service, and stuck to their estimated timeline to completion.

Likely to Recommend

Repair Quality

Work was done on time. It may have been completed early. Got updates I needed throughout the process.

Customer Service

Got updayes on a daily basis through text. Whenever I had to call, I'd get Justin right away. He was great.

My Experience

Justin and Ronnie did an amazing job. They promised me that they will take care of me and they did. I appreciate how amazing their customer service is. Would recommend this shop to anyone who needs it.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Second time having work done by Apex, both times amazing work. Justin was a big help in coordination and communication.

Customer Service

Returned Clean

My Experience

Repairs look good

Likely to Recommend

Repair Quality

Good quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Perfect job.

Customer Service

They always supported the customer with anything I was needed.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

To the everyone

Repair Quality

Awesome job

Customer Service

Apex is the best shop in the world great work awesome people finished super quick and got me back on the road. Couldn’t be more grateful of a body shop in this area

My Experience

Great job. Love it

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service, Fast, Looks 'new' again, Constant communication, Easy/efficient. Will recommend. Will return if needed (hopefully not for a long time ;-)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Exceptional customer service

Likely to Recommend

Repair Quality

I worked with Justin and Ronnie and they were both outstanding. Fantastic customer service and wow did my car come out great. I would recommend this shop to anyone looking to repair their car. Keep up the great work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent professionals, fixed my car how I expected in a small time

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Justin was a pleasure to work with in assisting with the handling of my auto repair following my accident. He made everything very easy and was well organized. The Bodywork done I am very pleased with

Likely to Recommend

Absolutely recommend!

Repair Quality

Extremely satisfied with service received. They continually contacted me with status and changes. I received my car back when they said. I was very impressed with cleanliness of the facility and my car when returned. Excellent services all around

Customer Service

Extremely satisfied with service received. They continually contacted me with status and changes. I received my car back when they said. I was very impressed with cleanliness of the facility and my car when returned. Excellent services all around