Auburn Collision 1
Auburn Collision Center opened in 1981 and has continued to be the most recommended auto body shop in the Auburn area. Family owned & operated, we guarantee all of our work with a written lifetime warranty as long as you own your vehicle. Accident's happen, and we're here to help you. Stop in today.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The communication was abysmal! The professional was nil at best. My vehicle was in limbo for two weeks with reason as to why. I was not given a reason as to what exactly took so long to repair my vehicle. I also would have appreciated a video or photos of the issue. I'm extremely disappointed at how this appointment was handled from start to finish.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best around Northwest!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service start to finish!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brandon was very helpful
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
They did great job, my car looks like a brand new
Customer Service - 5.0/5.0 -
The customer service is very friendly
Returned Clean
My Experience - 5.0/5.0 -
Brandon was wonderful. I was given a reasonable estimate, the work was completed quickly and well. Should I ever need repairs again I will go here.
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 4.5/5.0 -
Very friendly excellent work. Estimate was very reasonable, and the final bill was the same as the estimate.
Customer Service - 5.0/5.0 -
Everyone was very polite, friendly, and thorough
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience thanks to Brandon and the entire team. Brandon provided outstanding customer service and kept communication clear and timely throughout the process. I was pleasantly surprised to find that my car had been detailed—it was an unexpected touch that really exceeded my expectations. The front desk staff were also very friendly, professional, and thorough in explaining everything. They took the time to provide detailed information and made sure all my questions were answered. Overall, the level of customer care and communication was top-notch. I highly recommend them and will definitely return in the future! ⭐⭐⭐⭐⭐
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always the best service here 🙏🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck is fixed and it looks great !
Customer Service - 5.0/5.0 -
Brandon listened carefully to my guidance and came up with creative, cost-effective solutions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, I would recommend Auburn collision.
Repair Quality - 5.0/5.0 -
Auburn Collisions was prompt in repairing my Ford Escape. They kept me up-to-date on the status and when the car was ready for pickup. The car was cleaned on the outside and inside. My Ford Escape looks like a new car. It’s a 2016. I’m a very satisfied customer.
Customer Service - 5.0/5.0 -
Communication was continuous. I never had to call them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, thank you.
Customer Service - 5.0/5.0 -
I was made welcome and the staff was great.
Returned Clean
My Experience - 5.0/5.0 -
As a driver who has been in a few accidents, the experience with other shops and this one is uncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop 5/5 Stars
Likely to Recommend - 5.0/5.0 -
As a driver who has been in a few accidents, the experience with other shops and this one is uncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop
Repair Quality - 5.0/5.0 -
As a driver who has been in a few accidents, the experience with other shops and this one is uncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop
Customer Service - 5.0/5.0 -
As a driver who has been in a few accidents, the experience with other shops and this one is uncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brandon is the best!
Returned Clean
My Experience - 5.0/5.0 -
Great service, great customer service because you all are the best!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
this was a very horrible experience for being a repeat customer
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great repair and paint job on the rear bumper. Mazda's Soul Red Crystal Metallic is difficult to match. The team did a wonderful job on my 2024 Mazda3 Premium Hatchback 6 spd manual. It's the only shop I trust in the Puget Sound Area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GREAT SERVICES AND GREAT STAFF