Auto Body Excellence

4.8 (4,212reviews)
97%
13909 Poway Rd,  Poway,  CA  92064

In operation 36 years.

Auto Body Excellence has been a family owned collision center serving the community of Poway and surrounding areas since 1986. Customer service comes first, and our goal is to keep customers informed through many contact options. We provide high level quality repairs on a timely basis. We work with all insurance companies, as well as out of pocket repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,212)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

GREAT WORK! Auto Body Excellence does beautiful work, and their techs and front desk staff are true pros! They kept me well informed on how the repair was progressing. They let me know if there were any new issues discovered and what effect they had on the estimated time of return. My wife and I were really happy with the staff response (thanks, Athena) and the beautiful work the techs did on her 2018 Beetle! Thumbs Up!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Huge thanks to Debir for the excellent communication and outstanding bodywork. I could not be happier, the car is EVEN BETTER than when I dropped it off. I appreciate the little touches, too, like cleaning the car and making sure I could access the vehicle after hours upon return of a trip

Customer Service

Debir is an excellent communicator!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was friendly and we had good communication throughout. When the vehicle was done, not only was the repair perfectly completed, but it had been washed and thoroughly cleaned as well. It looked brand new again. I would definitely recommend to others.

Likely to Recommend

Completely satisfied.

Repair Quality

Looked like new when it was done.

Customer Service

Front office staff was very friendly and responsive.

Returned Clean

My Experience

I was treated with kindness and respect. I was kept up to date with what was being done. My car looks fantastic.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on my Nissan

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Over all it was a good experience dealing g with auto body excellence.

Likely to Recommend

Repair Quality

Customer Service

Great experience

Returned Clean

My Experience

Well informed of the statistics of the car and answer phone calls and return messages. As the neighbor said they were accurate with their job.

My Experience

Likely to Recommend

Not only will I return if I ever need anything, I will definitely recommend you guys

Repair Quality

Everyone was so nice and pleasant and helpful, kept me posted throughout the entire repairs, and the car turned out perfect!

Customer Service

Same reason

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Auto Body Excellence did a fantastic job repairing my car. The staff is so nice and helpful. Every step of the process we were kept up to date. We will always take our cars here! :D

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good work and thanks!

My Experience

The Service and professionalism was amazing. They made me feel at ease during a difficult time. Extremely satisfied.

My Experience

Athena was awesome the entire time that my vehicle was there. She was in constant communication with me and was always respectful.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The part we needed for our repair wound up being difficult to locate, and the first one sent was damaged in transit, so the process took much longer than expected. However, the quality of the work and the level of customer service provided here are such that I would have been willing to wait twice as long, rather than go anywhere else.