Auto Body Excellence
In operation 36 years.
Auto Body Excellence has been a family owned collision center serving the community of Poway and surrounding areas since 1986. Customer service comes first, and our goal is to keep customers informed through many contact options. We provide high level quality repairs on a timely basis. We work with all insurance companies, as well as out of pocket repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Yes, the shop were friendly and did a great job in repairing the car.
Repair Quality - 5.0/5.0 -
A 9/10 I'm completely satisfied with the repair, the repair took longer than expected but it was expected.
Customer Service - 5.0/5.0 -
The personnel were kind and respectful, a lot more patient and willing to help than the other autoshops I've been to.
Returned Clean
My Experience - 5.0/5.0 -
….yes,so far!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At the moment the job is a 10! It looks good and sturdy. A great job was done on our car.You wouldn’t know it was in an accident.
Customer Service - 5.0/5.0 -
Hasn’t fallen off yet, so, so far so good! Looks nice, good repair job!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Great. Job
Customer Service - 5.0/5.0 -
Great. 👍🏼
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
You guys did a great job, it just would’ve been nice to have more communications. Maybe an update here and there. But thank you for everything.
My Experience - 5.0/5.0 -
I worked with both Megan at the front desk and Vanessa who coordinated the repair. Both were very responsive to my questions and concerns always in a friendly and positive way. The repair was done in a timely manner and the car looks as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The paint job looked great. Many thanks.
Likely to Recommend - 5.0/5.0 -
But I would let them know to take everything out of their car that is not strapped or bolted down.
Repair Quality - 5.0/5.0 -
I have used auto body excellence 3 times now. All 3 were from my car being hit. They do qailty work, it is done accurately. The staffers friendly and know what they are doing. I will go only to them because I trust them.
Customer Service - 5.0/5.0 -
I have used auto body excellence 3 times now. All 3 were from my car being hit. They do qailty work, it is done accurately. The staffers friendly and know what they are doing. I will go only to them because I trust them.
Returned Clean
My Experience - 5.0/5.0 -
Yes and you’ll be seeing my sister in law soon! Thank you to the lovely Athena— she represents your company well and helped me with any questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional, friendly, a wonderful experience.
Repair Quality - 5.0/5.0 -
Looks as good as when we bought the car, you would never know it had any damage!
Customer Service - 5.0/5.0 -
Vanessa was initial contact, took her time explaining the process, really clear. Another staff person also gave excellent service. We loved the text notifications with updates.
My Experience - 5.0/5.0 -
The car looks like new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed and did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with how well I was kept informed on the progress with the repairs. Office staff very responsive to my inquiries on my car. Great job! Thank you. My car is good as new.
Likely to Recommend - 5.0/5.0 -
Repairs done as required and nice staff to work with
Repair Quality - 5.0/5.0 -
Kept me informed on progress and delivered car when they said
Customer Service - 5.0/5.0 -
Pleasant and responsive office staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job, kept me in the loop, and finished in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every thing was handled very professionally