Auto Body Specialties- Eugene

Likely to Recommend - 5.0/5.0 -

Originally I had contacted the auto dealership to see a timeframe for repairs which would have been over a month. Autobody Specilties was able have the parts and repair done within two weeks.

Repair Quality - 5.0/5.0 -

Car looks as good as it did before someone backed up into the door. The only problem I have noticed is the back door is a bit stiff opening but that might fix itself over time and is a minor issue. Other thing I noticed is the car wanting to be started after the door is opened or the alarm will sound.

Customer Service - 5.0/5.0 -

I felt that I was kept in the loop the whole time. When picking up the car the autobody shop was well maintained and the process was very smooth.

My Experience - 5.0/5.0 -

Thank you for going above and beyond with cleaning the whole car. The repair was amazing, can’t tell there was any dent or scratches!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Customer service was amazing, I was treated well and everything was explained efficiently. The body work looks absolutely stunning and it was done in a timely manner. They also detailed and washed my car, which they did such a great job. Thank you !

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you Jodi. Thanks for your diligence and attention to detail. You kept an inconvenience from becoming an ordeal! Thanks! Frank & Barbara

My Experience - 5.0/5.0 -

Excellent and friendly staff. Car looked good as new. Loved how had relationship with Enterprise and the complimentary ride to there and pickup at the shop. Very nice reception area unlike most auto places. Very transparent and communicated with insurance so I did not have to.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Every person we dealt with was cheerful, helpful and a good communicator.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for the quick & friendly service. Everyone was so wonderful, making a bad experience with the accident so much better. Stephanie was great!!! You’re doing something right, I felt happy employees! ( I want to work there 🙃) My car looked brand new upon pick up, thank you for the bonus of a detail. Appreciate the good service!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you!!!

Customer Service - 5.0/5.0 -

Everyone was friendly - great experience

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Nice work and cleaned the interior too!!..would recommend this shop to anybody!!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We appreciated the quote-accuracy, updates, timeliness & workmanship of the work on our car.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

So nice for you to throw in the full detail and the repair was also great. Thank you!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

We will absolutely always bring our cars to you guys! You are all very kind and so easy to work with.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

It was indeed a job well done. I had my car back the next day -- taken care of beyond my expectations. Everyone was great and my 4-Runner is better than ever. Thanks so much.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

quality work and great customer service

Customer Service - 5.0/5.0

Returned Clean