Auto Craft, Inc.

4.9 (2,299reviews)
98%
2700 W 11th Ave,  Eugene,  OR  97402
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Shop AssistantSparkles

In operation 38 years, 24 years at this location.

Auto Craft Collision Repair is a family owned and run business serving the local community since 1989. Customer satisfaction and highest quality of workmanship are our priority. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We provide free in Person estimates any time Monday - Friday 7:30 - 5:30 no appointment necessary. We are proud to announce that we now are offering A.I instant repair cost calculator for those who seeking a easy no hassle repair estimate Reviewed by one of our three incredible estimators.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,299)

Likely to Recommend

Repair Quality

You did a great job -- the damaged parts of the car look like new! Also you got it done faster than expected. Thank you for an excellent job!

Customer Service

Customer service was fine.

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Repair Quality

Everything was great and the car looks perfect

Customer Service

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I would definitely recommend them to anyone who needed their services. Their professional and easy to work with.

Repair Quality

They made everything very easy and kept informed of what was going on, so I really thought they did a great job

Customer Service

It was wonderful. She was knowledgeable and kept me informed of what was going on. Very pleasant and easy working with her.

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I’ve been to a couple of body shops. This is definitely the best

Repair Quality

My car looks brand new. The inside is clean too. Lifetime guarantee in the paint. Personal customer service. Outstanding auto body repair shop

Customer Service

Personable. Kept me updated. They knew things about insurance I did not

Returned Clean

Likely to Recommend

I have already commented on the work done by Autocraft to friends in case they need work similar to mine.

Repair Quality

Katelyn was absolutely wonderful to work with. She was knowable, very professional, yet quite personal to work with. The work was beautifully done. The other staff in the office were very friendly and helpful. I was very pleased with all of interaction with the staff and the workdone on my car I was also pleased it was accomplished in a very timely manner. Please tell Katelin I truly appreciated all of my interactions with her. She is a wonderful representative for your organization

Customer Service

I believe I already completed this survey but, for the record, Katelin did my estimation. She was wonderful to work with. She was very professional yet friendly and a pleasure to work with. Jamie and Dana were excellent to help me if I couldn't connect with Katelin. The work on my car is ecellent. Overall I appreciated evenything , support and all, that I got from Autocraft. Katelin, Jamie and Dana are wonderful support staff. In my opinion, Autocraft has a vonderful staff all the way around!

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Repair Quality

Katelin was super nice and helpful. The cat looked so pretty when I got it back. Thank you!

Customer Service

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Repair Quality

Looks very nice!

Customer Service

Excellent customer service.

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Good customer service, quick turn around on repairs, very professional. It was a very good experience.

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We have received amazing service here!

Repair Quality

Great quality workmanship and amazing customer service.

Customer Service

Customer service was outstanding! They am were timely in their estimate and starting the work right away. Gave me updates along the way

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Repair Quality

Nice job. Ready sooner than estimate.

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Repair Quality

You did an outstanding job on my vehicle. Now to keep it as clean as it was when I picked it up!!

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