AutoNation Collision Center Alliance
In operation 10 years.
Autonation Collision is an active participant in the local community assisting people with all their collision needs. Being partnered with many insurance companies allows us to complete repairs in a timely manner with the utmost confidence. Our staff is experienced and fully qualified for all your vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend this location to anyone.
Repair Quality - 0.5/5.0 -
When I first went to pick up my car, I noticed that the plastic wheel liner was not placed properly and needed some adjusting as well as the weather stripping on my window. They took my car back to fix those issues. Then when I finally picked up my car, I left the shop but quickly noticed there was a foam piece of insulation left in my backseat. I emailed a photo to the manager and was told that I had to drive back to the shop and get put into my car. There was no apology for the inconvenience. The manager, Randall and Jorge ( who was my point of contact for my car) were very rude and unprofessional. When I asked Jorge how a piece like that ends up left in my backseat I was told “a tech must have put it there and forgot about it”
Customer Service - 0.5/5.0 -
The communication was terrible. My quote was off my a week. I was told every single day for the last week that my car would be ready tomorrow. I wasn’t given updates as to why it then wasn’t ready when “tomorrow” came. Every interaction I had with Jorge he was rude, unhelpful, and unprofessional. I then began to communicate with the manager and told him I did not want to speak to Jorge anymore since he was rude and unprofessional and the manager, Randall did not care and I still had to continue to communicate with Jorge.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
Both Jorge and his supervisor are very polite and customer focused people. Even though I am not happy with the outcome of the incident, they did not add to my dissatisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I discovered my cover for the tire storage no longer sits in place and makes noise while driving
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tank s
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
previous comments
Repair Quality - 1.0/5.0 -
brought my car in Aug. 16th. Damage to front dent in hood from impact, bumper, headlights, hood release damage. Called in that car was ready on Sept. 19th. Looked at car.. bumper was very loose and noticed gaps between headlight and bumper. Notice new gouge on front right finder by bumper and that there was paint or overspray on the right finder by bumper. Also notice that I had small dimples on top of hood. My spoiler had what looks to be overspray that I did not have before. Manager stated that they did not touch the back, but noticed the overspray and stated it looked like wear on the car. I asked if OEM parts were used and was told yes. But the bumper didn't match the light. Did not accept the car and came back when finished on October 1st. I would think that the Manger had to signed off that the car was ready on September 19 and if so...he let it pass. Not very happy and will let Allstate aware of ALL the trouble that I had with AutoNation Collision Center.
Customer Service - 2.5/5.0 -
I think that Jorge did his best considering what he had to work with.